Ratings based on 628 Verified Reviews

3.1 out of 5
81% of guests recommend
3.1 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 25 May 2024
The lady at the front desk was the best. Wish I had gotten her name
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 May 2024
2 out of 5
by A verified traveler

Posted 23 May 2024
I checked in late in the evening after a very long day so I crashed. To my surprise when I tried to shower the next morning it absolutely did not work. The young lady at the front desk was extremely rude and insensitive about the situation. I will say I appreciate the manager for rectifying the situation once I contact him.
1 out of 5
by A verified traveler

Posted 18 May 2024
The room was in terrible condition, holes in the wall and tv stand. Mismatched sofa cushions, very low toilet, odor in the room. Sink drain didn’t work, drain in shower was slimy looking. Still waiting for my $50 refund for incidentals charge. Needs to be shut down and totally remodeled.
3 out of 5
by A verified traveler

Posted 17 May 2024
The hotel it self needs updated.
1 out of 5
by A verified traveler from Fairfax

Posted 12 May 2024
Sketchy place,, they billed my card 4 times for the stay and it took 2 weeks and a few phone calls to get it reversed….not a safe hotel
2 out of 5
by A verified traveler

Posted 11 May 2024
Arrived at 10 pm waited until 10:20 pm before someone arrived to check me in. Waited another 20 min for someone to turn on the come turn on tv. No one came
2 out of 5
by A verified traveler

Posted 11 May 2024
Noticed hair on the bathroom floor that was neither of ours, the boyfriend killed two cockroaches during our one night there, was put into room 215 at first and there was a poo already in the toilet, flushed and it was clogged, moved rooms and thats when we saw the roaches.. don’t recommend this facility..
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 May 2024
2 out of 5
by A verified traveler

Posted 5 May 2024
I did not like the separate security deposit outside of the Expedia booking. The poor condition of the hotel overall does not warrant the online ratings received and the daily rate. Both were too high for the condition. There seemed to be a few shady characters hanging around the hotel at night. The room was clean, but in average condition. The breakfast was good - hot and substantial - for this type hotel.
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