Ratings based on 661 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
Enjoyable stay. Very clean and helpful staff. Undercover parking was limited but we did manage to get a spot.
Comment from Hotel Management
2 Jun 2024 by The Team at Charlesworth Resorts, Hotel Management
Wow, what a great review of your stay, Nancy! We're thrilled to know you had such an enjoyable stay and you even managed to get a prized undercover parking spot, yay! Our friendly staff are always happy to help, so we're delighted you found them so during your visit. We look forward to welcoming you back again soon for another wonderful stay. Best regards,
by A verified traveler
Posted 21 May 2024
The room was pre-renovation which we didn't mind but a button was missing on the side light on one side of the bed.
Comment from Hotel Management
22 May 2024 by The Team at Charlesworth Resorts, Hotel Management
Hi Phillip, thank you for your excellent rating of your recent stay with us, in a standard room. As you say, these rooms haven't been renovated and as such, are our most affordable option. The missing light switch has been noted and included in our maintenance schedule for attention as soon as possible. We hope to welcome you back soon to Charlesworth Bay Beach Resort for another pleasant stay. Kind regards,
by A verified traveler
Posted 20 May 2024
Love this place to stay when in Coffs Harbour for work
Comment from Hotel Management
22 May 2024 by The Team at Charlesworth Resorts, Hotel Management
Hi Paul, Thanks so much for your lovely feedback! We love having you stay and look forward to your return to Charelsworth Bay when you're next travelling, for work or leisure!Warm regards,
by A verified traveler
Posted 17 May 2024
enjoyed all aspects of our stay
Comment from Hotel Management
18 May 2024 by Jiminy, Hotel Management
Hi Peter,We are very happy to hear that you enjoyed your stay with us! We hope to see you again soon.
by A verified traveler
Posted 12 May 2024
Comment from Hotel Management
14 May 2024 by Jenny, Hotel Management
Thanks for the review, Jimmy!
by A verified traveler
Posted 10 May 2024
Great hotel very clean, neat and tidy. Had a very enjoyable and comfortable stay. Highly recommend.
Comment from Hotel Management
10 May 2024 by Em, Hotel Management
Hi Jeffery,Thank you so much for the wonderful review. It makes our day to know that our guests are having such a lovely experience with us. Cleanliness and comfort are our top priorities, and we are so thrilled we hit the mark in this regard for you!We look forward to hosting you for your next stay in Coffs!Warm regards,Em
by A verified traveler
Posted 9 May 2024
A beautiful property with a fantastic restaurant, wonderful amenities and right on the beach. Amazing view from our room, undercover parking, and wonderful staff. Close to shops and fabulous walks.
Comment from Hotel Management
9 May 2024 by The Team at Charlesworth Resorts, Hotel Management
Hi Felicity, wow what an excellent review of your recent stay! We really appreciate your positive feedback and are delighted to hear you enjoyed everything about your time here at Charlesworth Bay. We love the fabulous coastal headland and rainforest walks nearby too, as well as strolls through the well-kept grounds. Our lovely staff are very touched to know you found their help wonderful, and we all look forward to welcoming you back for another amazing stay soon!
by A verified traveler
Posted 5 May 2024
Very clean and nice outlook. Not enough power points and no usb points. terrible toilet paper. Parking very full. Hard to find a space. To call it an executive studio is a stretch. Just a motel room. Price very good.
Comment from Hotel Management
8 May 2024 by The team at Charlesworth Resorts, Hotel Management
Hi Lesley, thank you for your good review of your recent stay with us. We're sorry you had trouble with the parking. Undercover parking does fill up quickly, but there is plenty of overflow parking a short distance from the towers, or for those staying at the Terraces, along the side of the drive. We will take your feedback on board about power and USB points for future renovations. The Executive rooms have had the most refurbishment of all our rooms yet are only a few dollars more per night than the Resort rooms, representing good value for money as you've said. We look forward to welcoming you back again!
by A verified traveler
Posted 4 May 2024
The kids loved the pools and proximity to the beach and overall it was good value. The only gripe which let the place down was the springs in the sofa bed could be felt and needs replacing as an urgency since some of our party were unable to sleep. The chips at the kiosk were very expensive ($9 for a small portion which was supposedly a large) but we did like the convenience of the kiosk.
Comment from Hotel Management
4 May 2024 by Val, Hotel Management
Hi Nikki,We're delighted your kids enjoyed our pools and beach and that you found our accommodation to be good value! We do apologise for the uncomfortable sofa bed - we truly value your feedback and will look into having the mattress replaced. Unfortunately, the prices at the kiosk are out of our control, however, we will pass on the feedback to them. Thanks again for the review and hopefully we can welcome you back soon!
by A verified traveler
Posted 3 May 2024
Clean comfortable accommodation suitable for a day or twos stay when travelling
Comment from Hotel Management
4 May 2024 by Buck, Hotel Management
Thank you for taking the time to share your experience with us! We're delighted to hear that you found our accommodation clean and comfortable during your stay. Ensuring a pleasant experience for our guests, especially during short stays, is always our top priority. We appreciate your kind words and hope to welcome you back for another enjoyable visit in the future!
