Ratings based on 420 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 May 2024
Love the room, water park, the cleanliness, also location, beautiful place.
by A verified traveler
Posted 18 May 2024
Pull out couch mattress looked like it was taken off a street corner.
Comment from Hotel Management
22 May 2024 by Social Media Support, Hotel Management
Hi Kydia, We value your feedback. We hope to welcome you back soon to the Westgate Cocoa Beach Resort!Best Wishes,Social Media Support
by A verified traveler
Posted 8 May 2024
A very beautiful resort and all staff are friendly
Comment from Hotel Management
22 May 2024 by Social Media Support, Hotel Management
Hi Maria, We appreciate your review. Can’t wait to see you again at the Westgate Cocoa Beach Resort!Best Wishes,Social Media Support
by A verified traveler
Posted 1 May 2024
Nice property. I like fresh air. None of the bedroom window casements worked. All handles were broken and cranks didn't work.
Comment from Hotel Management
22 May 2024 by Social Media Support, Hotel Management
Hi J Mark, Thank you for your feedback. We’re excited to welcome you back to the Westgate Cocoa Beach Resort!Best Wishes,Social Media Support
by A verified traveler
Posted 28 Apr 2024
Loved westgate cocoa beach awesome for the kids shuttle launch was amazing im definitely going back
Comment from Hotel Management
22 May 2024 by Social Media Support, Hotel Management
Hi Corey, Thank you very much for your feedback and thank you for choosing the Westgate Cocoa Beach Resort. We can't wait to see you again!Best Wishes,Social Media Support
by A verified traveler
Posted 19 Apr 2024
Worn property. Nice access to the beach.
Comment from Hotel Management
22 May 2024 by Social Media Support, Hotel Management
Hi Rebecca, Thanks for your feedback. We can’t wait to have you back at the Westgate Cocoa Beach Resort!Best Wishes,Social Media Support
by A verified traveler
Posted 9 Apr 2024
Comment from Hotel Management
22 May 2024 by Social Media Support, Hotel Management
Hi Sheila, Thank you for your rating. We look forward to welcoming you back to the Westgate Cocoa Beach Resort!Best Wishes,Social Media Support
by A verified traveler
Posted 9 Apr 2024
Great place for kids, my nephews loved it
Comment from Hotel Management
22 May 2024 by Social Media Support, Hotel Management
Hi Susana, Thanks for your review. We can’t wait to welcome you back to the Westgate Cocoa Beach Resort!Best Wishes,Social Media Support
by A verified traveler
Posted 3 Apr 2024
Great location, perfect for families with kids. Our room was wonderful, did struggle with the air conditioner not working glad it wasnt midsummer yet. Staff was great and kids loved it!
Comment from Hotel Management
22 May 2024 by Social Media Support, Hotel Management
Hi Joshua, Thank you for your wonderful review! We're delighted to hear that you enjoyed our location and found it perfect for your family. It's great to know that your kids had a fantastic time and that our staff made a positive impression. We apologize for the issue with the air conditioner and appreciate your understanding. Rest assured, we are addressing this to ensure it doesn’t happen again. We look forward to welcoming you back soon!Best Wishes,Social Media Support
by A verified traveler
Posted 1 Apr 2024
Everything is all in one place, fun for the kids
Comment from Hotel Management
22 May 2024 by Social Media Support, Hotel Management
Hi Zola,We value your feedback. We can’t wait to see you again at the Westgate Cocoa Beach Resort!Best Wishes,Social Media Support
