Ratings based on 966 Verified Reviews

3.7 out of 5
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 28 May 2024
Staff were extremely unhelpful. Were left to “figure out parking for yourself” and weren’t instructed where the hotel parking was/ was told there wasn’t any. The hotel was extremely busy and there were not enough working elevators, it took 15 mins to wait to get down to the lobby.
5 out of 5
by A verified traveler

Posted 27 May 2024
We loved the entire hotel. Updated charging stations for phone would be a good thing. Staff was amazing friendly knowledgeable very easy to work with. Perfect. We will return many timrs dont change a thing. Great place for family. Thank you James from the front desk who was very helpful.
5 out of 5
by A verified traveler

Posted 27 May 2024
Historic hotel well maintained. Enjoyed my visit
4 out of 5
by A verified traveler

Posted 26 May 2024
It was ok
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 May 2024
4 out of 5
by A verified traveler

Posted 26 May 2024
Hotel is definitely not a 4 star. It’s more of a 3 stars. Hotel and a super downgraded. Rooms smelled humid and were muggy. Only good thing it was walking distance to Great American Ballpark
4 out of 5
by A verified traveler

Posted 26 May 2024
Busy weekend with a Reds game, Taste of Cincinnati and Memorial Day, yet there were only 2 people working check in. And apparently only one or two elevators working. We waited 30 minutes in line to check in. A Hilton property should be better prepared.
5 out of 5
by A verified traveler

Posted 25 May 2024
Great hotel & staff
4 out of 5
by A verified traveler

Posted 22 May 2024
The hotel is a masterpiece of art and deco architecture. The location is great and convenient with many options of dining. The breakfast is good. The hotel and the hotel room could have some update, for example, the lighting design and bathroom can be renovated to the current style.
4 out of 5
by A verified traveler

Posted 20 May 2024
Hilton Netherland Cincinnati is well located with easy access and close to shops, restaurants and other banks.