Ratings based on 990 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Apr 2024
SAii Laguna is a wonderful spot to stay in phuket. It has direct beach access, a nice pool, and great dining options.
Comment from Hotel Management
25 Apr 2024 by Irina, Hotel Management
Dear Eileen, happy guests make us happy, so this is fantastic to read. We are so glad that you had a great stay with us at SAii Laguna Phuket. Thank you for highlighting the resort facilities, the quality of the food and the beachfront location.The team and I look forward to welcome you back to SAii Laguna Phuket in the future.SAii for Now,Irina LadnyukGuest Experience Manager
by A verified traveler from Wirral
Posted 12 Apr 2024
Comment from Hotel Management
14 Apr 2024 by Irina, Hotel Management
Dear David, thank you for choosing SAii Laguna Phuket. We are grateful for your 5-star review. Thanks for sharing your rating here on this forum.We hope to have the pleasure to welcome you again soon to our piece of paradise.SAii for Now,Irina LadnyukGuest Experience Manager
by A verified traveler
Posted 22 Mar 2024
Lovely resort. Quiet and peaceful.
Comment from Hotel Management
24 Mar 2024 by Irina, Hotel Management
Dear Leslie, thank you very much for staying with us and for leaving us this positive review. We really appreciate the nice comments about our resort and we truly hope to welcoming you again in the near future.SAii For Now,Irina LadnyukGuest Experience Manager
by A verified traveler
Posted 26 Feb 2024
Comment from Hotel Management
27 Feb 2024 by Irina, Hotel Management
Dear Igor, seeing that you had a 5-Star experience is the best thing we could hope for. Thank you for taking a moment to rate SAii Laguna Phuket. We look forward to having you as our guest again in the nearest future.SAii For Now,Irina LadnyukGuest Experience Manager
by A verified traveler from Minatoku
Posted 13 Feb 2024
Comment from Hotel Management
14 Feb 2024 by Irina, Hotel Management
Dear Shinji, thank you for your time in rating your recent Phuket vacation with us at SAii Laguna Phuket. We do sincerely appreciate it. We are delighted to read that your stay was worthy of five stars. We hope to welcome you again soon to our beautiful beachfront paradise.SAii for Now,Irina LadnyukGuest Experience Manager
by A verified traveler
Posted 6 Feb 2024 on Hotels
Comment from Hotel Management
7 Feb 2024 by Irina, Hotel Management
Dear Nina, we are so grateful for your high rating. Thank you for taking a moment to rate SAii Laguna Phuket. We believe you have enjoyed your stay with us and we do hope that we will have the pleasure of welcoming you again to our piece of paradise. SAii for now, Irina LadnyukGuest Experience Manager
by A verified traveler
Posted 30 Jan 2024 on Hotels
Comment from Hotel Management
31 Jan 2024 by Irina, Hotel Management
Dear Manuel, We are very grateful for your "10 out of 10". Thanks for sharing your rating here on this forum.We hope to have the pleasure to welcome you again to our piece of paradise.SAii for Now,Irina LadnyukGuest Experience Manager
by A verified traveler
Posted 29 Jan 2024
Comment from Hotel Management
21 Mar 2024 by Irina, Hotel Management
Dear David, we are so grateful for your high rating. Thank you for taking a moment to rate SAii Laguna Phuket. We believe you have enjoyed your stay with us and we do hope that we will have the pleasure of welcoming you again to our piece of paradise. SAii for now, Irina LadnyukGuest Experience Manager
by A verified traveler
Posted 26 Jan 2024
Comment from Hotel Management
21 Mar 2024 by Irina, Hotel Management
Dear Cheryl, we are so grateful for your "5 out of 5". The entire team and I look forward to welcoming you back to SAii Laguna Phuket in the near future.SAii For Now,Irina LadnyukGuest Experience Manager
by A verified traveler
Posted 20 Jan 2024
Not so new, but location is good.
Comment from Hotel Management
21 Jan 2024 by Irina, Hotel Management
Dear Yoshiyuki, thank you very much for your kind review. We are delighted to inform you that our hotel has recently undergone extensive renovation of all rooms in Lagoon wing to provide a fresh and modern experience for all of our guests. And this year we are planning to renovate all rooms in the Beach Wing.Thank you for choosing to stay with us and we hope to have a pleasure to welcome you back to our beachfront paradise in the near future. SAii For Now, Irina LadnyukGuest Experience Manager
