Ratings based on 1,299 Verified Reviews

4.6 out of 5
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Darien

Posted 28 May 2024
Next to Michigan Ave. area looked very safe. Close to Resturants and shopping place.
5 out of 5
by A verified traveler

Posted 27 May 2024
Beautiful, clean, luxury hotel. Friendly staff. Close to Michigan Avenue. We will stay here again.
5 out of 5
by A verified traveler

Posted 27 May 2024
Great hotel and location
5 out of 5
by A verified traveler

Posted 26 May 2024
Very satisfied
5 out of 5
by A verified traveler

Posted 23 May 2024
Comment from Hotel Management
26 May 2024 by Sofitel Chicago Magnificent Mile, Hotel Management
Bonjour Marylin, Thank you for your positive review. We look forward to welcoming you back soon.
5 out of 5
by A verified traveler

Posted 21 May 2024
Excellent location, friendly staff and the concierge was awesome at helping us get around during our short stay.
Comment from Hotel Management
26 May 2024 by Sofitel Chicago Magnificent Mile, Hotel Management
Bonjour Myrna, Thank you for your positive review! We are delighted to hear that you enjoyed our excellent location and the assistance from our friendly staff and concierge. We look forward to welcoming you back soon.
4 out of 5
by A verified traveler

Posted 20 May 2024
Beautiful hotel
Comment from Hotel Management
26 May 2024 by Sofitel Chicago Magnificent Mile, Hotel Management
Bonjour Wilmer, thank you for your kind words about our beautiful hotel. We are delighted to hear that you enjoyed your stay with us. Looking forward to welcoming you back soon
4 out of 5
by A verified traveler

Posted 19 May 2024
Being a Sofitel I was expecting a little bit more in general
Comment from Hotel Management
26 May 2024 by Sofitel Chicago Magnificent Mile, Hotel Management
Bonjour Juan, Thank you for choosing Sofitel Chicago Magnificent Mile. We appreciate your feedback and will strive to exceed your expectations in the future. We look forward to welcoming you back.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 May 2024
3 out of 5
by A verified traveler

Posted 19 May 2024
N/A
Comment from Hotel Management
26 May 2024 by Sofitel Chicago Magnificent Mile, Hotel Management
Bonjour Dakota, We are sorry you did not find your stay satisfactory. Please feel free to message us to give us more details about your experience. We hope you will give us another chance to "wow" you in the future.