Ratings based on 987 Verified Reviews

4.6 out of 5
100% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Spring

Posted 17 Jun 2024
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4 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Jun 2024
5 out of 5
by A verified traveler

Posted 14 Jun 2024
The place is historic and a quiet area away from the more touristy Michigan Ave area but still an easy walk if you want to go there.
Comment from Hotel Management
16 Jun 2024 by Kimpton Gray Front Desk, Hotel Management
Thank you for staying with us. We are happy to know that it was a good experience. We look forward to seeing you again.
4 out of 5
by A verified traveler

Posted 11 Jun 2024
Nice clean rooms Asked for what would make the stay better - I said more water bottles complimentary and was told to pay for one for $4
Comment from Hotel Management
12 Jun 2024 by Kimpton Gray Front Desk, Hotel Management
Thank you for staying with us. We are glad that you enjoyed your stay with us for most part. We hope to see you again.
5 out of 5
by A verified traveler from Houston

Posted 10 Jun 2024
Comment from Hotel Management
12 Jun 2024 by Kimpton Gray Front Desk, Hotel Management
We are thrilled that it was a 5-star experience. We look forward to hosting your visit again.
4 out of 5
by A verified traveler

Posted 9 Jun 2024
Comment from Hotel Management
11 Jun 2024 by Kimpton Gray Front Desk, Hotel Management
We are happy to know that you enjoyed your stay with us for most part. We look forward to an opportunity to serve you again, aiming for a 5-star experience.
5 out of 5
by A verified traveler

Posted 3 Jun 2024
The staff was great!
Comment from Hotel Management
17 Jun 2024 by Roderica - Assistant Front Office Manager , Hotel Management
Thank you for the amazing review Leyla! We truly are honored to have earned a 5 out of 5! And we are thrilled you had a great stay! We look forward to the chance to host you again!
4 out of 5
by A verified traveler

Posted 2 Jun 2024
Comment from Hotel Management
17 Jun 2024 by Roderica - Assistant Front Office Manager , Hotel Management
Good Morning Heather! Thank you so much for taking the time to leave us a review! We are truly honored for the amazing score! And look forward to the chance to host you again to earn a 5 out of 5!
4 out of 5
by A verified traveler

Posted 30 May 2024
It was a good stay
Comment from Hotel Management
17 Jun 2024 by Roderica - Assistant Front Office Manager , Hotel Management
Thank you so much for taking the time to leave us a review Ramya! We truly are honored to have earned such a great review! We hope to have the opportunity to host you again and earn a 5 out of 5!
5 out of 5
by A verified traveler

Posted 27 May 2024
One of my favorite stays I’ve ever had in the city! Within walking distance or short Uber rides to most popular tourist attractions. The staff was definitely a highlight though, very attentive and responsive throughout our stay.
Comment from Hotel Management
17 Jun 2024 by Roderica - Assistant Front Office Manager , Hotel Management
Thank you so much for the awesome review Sonia! We are truly honored! Thank you for the kind words regarding our staff - I'm thrilled they were able to help create a great stay for you! We look forward to hosting you again!