Ratings based on 988 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
Room was clean and parking was close
by A verified traveler from Cicero
Posted 26 May 2024
Check was easy and staff very friendly. Facility is clean and comfortable. Have stayed here before and will definitely stay again.
Comment from Hotel Management
26 May 2024 by Maya, Hotel Management
Maricela,thank you so much for your wonderful review! We're delighted to hear that you found our check-in process easy and our staff friendly. It's great to know that you enjoyed our clean and comfortable facilities. We're thrilled to have had you as a returning guest and look forward to welcoming you back again soon
by A verified traveler
Posted 9 May 2024
I like the new look. I like the full bottles of lotion, soap and shampoo.
One of the internet ports was not working.
Comment from Hotel Management
9 May 2024 by Maya, Hotel Management
Thank you for your feedback! We are glad to hear that you like the hotel and appreciate the amenities provided in the room. We apologize for the inconvenience you experienced with the internet port and will make sure to address this issue promptly. We hope to welcome you back again soon!
by A verified traveler
Posted 8 May 2024
by A verified traveler
Posted 6 May 2024
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Comment from Hotel Management
6 May 2024 by Maya, Hotel Management
Robert, thank you for your feedback!
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
7 May 2024 by Maya, Hotel Management
Jagger, thank you for your feedback!
by A verified traveler from Huntley
Posted 6 May 2024
The staff are helpful and friendly. The property is clean.
Comment from Hotel Management
6 May 2024 by Maya, Hotel Management
Lilia, thank you for your feedback
by A verified traveler
Posted 5 May 2024
Near to the place that i need to go
Comment from Hotel Management
5 May 2024 by Maya, Hotel Management
Edwin, thank you for your feedback!
by A verified traveler
Posted 3 May 2024
excellent service
Comment from Hotel Management
3 May 2024 by Alina Petre, Hotel Management
Dear Mark,Thank you for your 5-star review!
by A verified traveler from Rutherford
Posted 1 May 2024
Everything went just fine. Staff was very courteous and helpful.
Comment from Hotel Management
1 May 2024 by Maya, Hotel Management
Thank you for your positive feedback! We are glad to hear that everything went fine during your stay and that our staff was courteous and helpful. We hope to welcome you back to Holiday Inn and Suites Downtown Chicago in the future!
