Ratings based on 971 Verified Reviews

3.4 out of 5
3.6 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 19 May 2024
Comment from Hotel Management
20 May 2024 by Holiday Inn & Suites Chicago North Shore Skokie, Hotel Management
Thank you for staying with us. Glad you enjoyed your stay. Hoping we see you again soon!
5 out of 5
by A verified traveler

Posted 19 May 2024
Comment from Hotel Management
20 May 2024 by Holiday Inn & Suites Chicago North Shore Skokie, Hotel Management
Glad you had a good stay. Please do consider us your hotel of choice when in our area.
1 out of 5
by A verified traveler

Posted 19 May 2024
Dirty
Comment from Hotel Management
19 May 2024 by Holiday Inn & Suites Chicago North Shore Skokie, Hotel Management
We apologize for any inconvenience you may have experienced while a guest our hotel Your comment has been shared with our corporate office.
4 out of 5
by A verified traveler

Posted 17 May 2024
Very nice rooms, pool was beautiful. Very large hotel, and hospitable staff. Rooms could’ve been cleaner, and things like hand soap, body wash etc filled more often.
Comment from Hotel Management
20 May 2024 by Holiday Inn & Suites Chicago North Shore Skokie, Hotel Management
Thank you for your business and your feedback, Your comments have been shared with the management team. We hope you will choose our location next time you are in our area.
4 out of 5
by A verified traveler from Plainwell

Posted 15 May 2024
Our room had the worst view I have ever experienced! It was overlooking old carpeted roof. The room itself is spacious and comfortable. The toilet in our room kept making noise every 20 minutes or so. Parking was good. We ate at the attached bar and it was pretty good.
Comment from Hotel Management
19 May 2024 by Holiday Inn & Suites Chicago North Shore Skokie, Hotel Management
Thank you for staying with us and for your comments. We appreciate that you took time to leave feedback.
4 out of 5
by A verified traveler

Posted 14 May 2024
The hotel was beautiful. The atmosphere was great and the room was very nice! However, I did book strictly on the hot tub and when we got there, it was absolutely disgusting. The water was green with brown the rim. We spoke to the front desk and they said it is cleaned every day, but there’s no way it is other than that. Everything was great.
Comment from Hotel Management
19 May 2024 by Holiday Inn & Suites Chicago North Shore Skokie, Hotel Management
Thank you for staying with us and for your comments. We appreciate that you took time to leave feedback. Your comments have been shared with our corporate team for review.
3 out of 5
by A verified traveler

Posted 13 May 2024
Very expensive for an average hotel.
Comment from Hotel Management
13 May 2024 by Holiday Inn & Suites Chicago North Shore Skokie, Hotel Management
Thank you for taking time to provide feedback on your recent stay with us.
5 out of 5
by A verified traveler

Posted 11 May 2024
The restaurant and bar is amazing! Top notch food and a wide variety of beverages! The staff is very attentive and friendly!
Comment from Hotel Management
12 May 2024 by Holiday Inn & Suites Chicago North Shore Skokie, Hotel Management
Thanks for taking time to rate our services. We appreciate your business! So glad you had a good stay. Your comments have been shared with the team. Hope to see you again soon.
5 out of 5
by A verified traveler

Posted 11 May 2024
Nice, affordable, and the staff is very helpful.
Comment from Hotel Management
11 May 2024 by Holiday Inn & Suites Chicago North Shore Skokie, Hotel Management
Thank you for your business and your feedback. Glad you had a good stay. Please do stay with us again in the future.
3 out of 5
by A verified traveler

Posted 10 May 2024
Forgot to clean our room. Very noisey
Comment from Hotel Management
11 May 2024 by Holiday Inn & Suites Chicago North Shore Skokie, Hotel Management
Thank you for your feedback, Your comments have been shared with the team for continual improvement process.