Ratings based on 1,392 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
Very nice hotel. Good location.
by A verified traveler
Posted 27 May 2024
Very nice
Comment from Hotel Management
28 May 2024 by Alejandra M., Hotel Management
Dear Nadja, Thank you so much for your feedback, please let us know if you have any comments for us to improve our service. We hope to welcome you back soon!
by A verified traveler
Posted 27 May 2024
The tvs were terrible.
Comment from Hotel Management
27 May 2024 by Alejandra M., Hotel Management
Dear Lawrence, Thank you for choosing to stay with us during your recent trip. We're disappointed to learn we fell short of expectations during your visit. Our goal is to provide every guest with exceptional service, and we offer our sincere apologies if that isn't what you received from our Team. Also, we're very sorry for any inconvenience you experienced in your room. Your comments have been duly noted and will be promptly addressed. We appreciate your feedback and wish you safe travels ahead.
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
28 May 2024 by Alejandra M., Hotel Management
Dear John, Thank you so much for your feedback, let us know if you have any comments to share. We hope to welcome you back soon!
by A verified traveler
Posted 25 May 2024
Amazing property with amazing views
Comment from Hotel Management
25 May 2024 by Front Desk, Hotel Management
Thank you for your feedback!
by A verified traveler
Posted 24 May 2024
Really enjoyed our stay here! Valet parking is definitely the way to do it if you’re driving into the cities. It was a little hectic but once we got all settled in it was an easy check in from there! Would definitely stay here again!
Comment from Hotel Management
24 May 2024 by Front Office, Hotel Management
We appreciate your feedback! We hope to welcome you back soon
by A verified traveler
Posted 24 May 2024
We left some item in the room when checking out. They found and a week later, a manger told me they did not found. I am ready to claim it at the court.
Comment from Hotel Management
24 May 2024 by Front Office Management , Hotel Management
Thank you for your feedback. We do not think you have the correct hotel location as this reservation had just checked out yesterday May 23rd, 2024 and it has not been a week yet. If you have further inquiries, please contact the hotel directly
by A verified traveler
Posted 23 May 2024
Great location! Pool has an awesome view.
Comment from Hotel Management
24 May 2024 by Front Office, Hotel Management
Lovely to hear you enjoyed your stay and the view from the pool. We hope to welcome you back soon!
by A verified traveler
Posted 21 May 2024
Comment from Hotel Management
22 May 2024 by Front Office, Hotel Management
Thank you for your feeback
by A verified traveler
Posted 20 May 2024
Hussein was absolutely amazing! He greeted us every morning and helped us with taxi and gave great ideas what to do during the day! Very valuable employee
Comment from Hotel Management
22 May 2024 by Front Office, Hotel Management
Thank you for your feedback! We will provide this feedback to our staff and this specific employee! We hope to welcome you back soon
