Ratings based on 496 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Oct 2023
Staff are excellent, very helpful & friendly. Esp. when I was checking into the hotel while my husband was driving back to Narita airport to return the rental car in a rush. A lady knowing I have language barrier but helped me by all mean. I wished I knew her name so I can appreciate her more before she took her days off from duty. On the 2nd day, a fellow staff named Kimura also very nice. Helped us with train info. etc. for our planned tours in Tokyo from Oct. 15 to 17. He also helped us contact our next hotel for shuttle pick up at night on Oct. 17. It is too bad he was off from duty after.
for the rest of our stays in Dormy Inn, the other 5 staff are also very nice and friendly even though they have difficulty in communicating with us in English. Using Google translation is A Must in travelling Japan. I am glad there was one male staff called Jason, (if I remember his name right) who speaks good English. He offered printing us the JR train schedules and told us where to make transfer to the Narita Airport. I liked the 2nd reserved room which has a washer and dryer in 1 piece. Since we could read the washing instructions, a staff came up to our room to start washing for us. So
we had clean and fresh clothes for our HK trip. Besides, this hotel provide complimentary bottle water and cups of jello for refreshment!! I will definitely recommend Dormy Inn Soga Hot Spring Chiba to all my friends & relatives. Their staff are wonderful, great & caring with A skills!
by A verified traveler
Posted 24 Apr 2023
I stayed here for two weeks and the staff was super friendly and helpful, they provided fresh towels daily and the hotel had had many free facilities to use. The room was nice and a reasonable price as well. The area was also full of restaurants and other great spots, plus the subway station and bus station were so close by! The hotel, staff and location are great and i would definitely stay here again!
by A verified traveler
Posted 15 Apr 2023
Friendly staff. Clean room. Very close to the subway station.
by A verified traveler
Posted 6 May 2022
これだけ駅近なのに温泉があって、湯上がりアイスや夜のラーメンをもらえたり、子供用のパジャマやスリッパも用意いただけたのがとても嬉しかったです。
by A verified traveler
Posted 19 Jan 2020
by A verified traveler
Posted 9 Jan 2020 on Hotels
by A verified traveler
Not All Dormys Are Made Equal. Soga Disappointing.
Posted 16 Sep 2019 on HotelsDormy Inn has long since been my absolute favorite chain of hotels in Japan. They have offered me comfort with their onsen-hotspring style baths after my long motorcycling tours. But their Soga location has severely disappointed me. The hot spring's size is a fraction as usual, and the quality of the water is disturbing. There is a black residue all beneath the waterline and there is a heavy smell of ammonia or sulfur. So much that my nose burns. The rooms were not so clean as well. Dormy Inn Soga is an outlier to the usually excellent hotel locations of the Dormy Inn name.
by A verified traveler
Posted 27 Aug 2019 on Hotels
by A verified traveler from Singapore
Posted 15 Jun 2019 on Hotels
Good hotel for short business stay
by A verified traveler
Posted 1 Jun 2019 on Hotels