Ratings based on 350 Verified Reviews

4.6 out of 5
97% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 29 Feb 2024 on Hotels
Comment from Hotel Management
1 Mar 2024 by 新悦花園酒店 , Hotel Management
親愛的SHOICHIRO您好:非常感謝您抽空填寫評語並給予好評,也希望您有機會能再度選擇新悦花園酒店,讓我們陪您一起渡過美好的假期,謝謝您! 新悦花園酒店
5 out of 5
by A verified traveler

Posted 20 Feb 2024 on Hotels
Comment from Hotel Management
21 Feb 2024 by 新悦花園酒店 , Hotel Management
親愛的Tien Chung您好:非常感謝您對我們的款待感到滿意,也因為您不吝地讚美與肯定,讓我們每位工作人員在工作崗位上都能得到成就感,也希望您有機會能再度選擇新悦花園酒店,讓我們陪您一起渡過美好的假期,謝謝您! 新悦花園酒店
5 out of 5
by A verified traveler

Posted 17 Feb 2024 on Hotels
Comment from Hotel Management
19 Feb 2024 by 新悦花園酒店 , Hotel Management
親愛的TING TING您好:非常感謝您抽空填寫評語並給予好評,也希望您有機會能再度選擇新悦花園酒店,讓我們陪您一起渡過美好的假期,謝謝您! 新悦花園酒店
5 out of 5
by A verified traveler

Posted 15 Feb 2024 on Hotels
Comment from Hotel Management
18 Feb 2024 by HSIN HOTEL新悦花園酒店, Hotel Management
親愛的Yuan Pang貴賓:非常感謝您抽空評價並給予新悦花園酒店高度的肯定,希望您有機會能再度入住,讓我們陪您一起渡過美好的假期,謝謝您!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Feb 2024 on Hotels
5 out of 5
by A verified traveler

優良

Posted 18 Nov 2023 on Hotels
服務人員都很親切、友善、主動提供協助,房內乾淨、舒適、空間寬敞、動線暢通,兒童遊樂區非常廣大、器材種類豐富、數量充足、不會有排隊等候的情況發生。 非常適合帶小孩入住,願意再次前往。
Comment from Hotel Management
20 Nov 2023 by 新悦花園酒店 , Hotel Management
親愛的Chen Tu貴賓:謝謝您於此分享美好的入住經驗,將入住新悦花園酒店的感受描述得如此詳盡,很開心我們能陪伴您度過一段愉快且難忘的假期,感謝您對新悦花園酒店客房及設施的肯定及讚揚。也希望您有機會能再度選擇新悦花園酒店,讓我們陪您一起渡過美好的假期,謝謝您!新悦花園酒店
5 out of 5
by A verified traveler

Posted 17 Nov 2023
This is by far the most kid friendly hotel I’ve stayed in Taiwan. There are complimentary carousel rides (adults can ride too!) and play room for the kids! And reasonably priced mini go kart and train rides too. Totally worth it for families who are travelling with their little ones. The design of the lobby was cute and grand at the same time 👍 Service was good, if you’re driving, the lobby front was spacious for loading and unloading. It’s like a scene off meteor garden. Room was of a good size with bath tub! Overall, very good impression of the hotel. Our booking came with breakfast and the spread was good with plenty of variety! More importantly, the only hotel that provides koko crunch. 😍 Only downside was the Starbucks coffee at the lobby was not actually Starbucks coffee. But instead a machine using Starbucks roasted beans.
Comment from Hotel Management
24 Nov 2023 by Hsin HOTEL, Hotel Management
Dear Boon Yen,Thank you for sharing your feedback regarding your stay at Hsin HOTEL. We really appreciate your praises and encouraging comments on our staffs. We work very hard on serving every guest the best and we're so glad to see those efforts pay off on your last visit!Sincerely,Hsin HOTEL
2 out of 5
by A verified traveler

Posted 23 Oct 2023 on Hotels
Comment from Hotel Management
24 Oct 2023 by 新悦花園酒店 , Hotel Management
親愛的Steven貴賓:很抱歉,此次住宿讓您有不愉快的體驗,也謝謝您願意給我們批評與指教,讓我們有改善的機會,希望有機會能再度為您服務,謝謝您。
4 out of 5
by A verified traveler

Posted 23 Oct 2023 on Hotels
Comment from Hotel Management
24 Oct 2023 by 新悦花園酒店 , Hotel Management
親愛的貴賓:非常感謝您抽空填寫評語並給予好評,也希望您有機會能再度選擇新悦花園酒店,讓我們陪您一起渡過美好的假期,謝謝您! 新悦花園酒店
5 out of 5
by A verified traveler

Posted 2 Oct 2023 on Hotels
Comment from Hotel Management
4 Oct 2023 by 新悦花園酒店 , Hotel Management
親愛的Chun-pei貴賓:非常感謝您抽空填寫評語並給予好評,也希望您有機會能再度選擇新悦花園酒店,讓我們陪您一起渡過美好的假期,謝謝您! 新悦花園酒店