Ratings based on 284 Verified Reviews

4.7 out of 5
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 4 Jun 2024
I had a good stay at the hotel. Staff was very nice.
Comment from Hotel Management
5 Jun 2024 by Holiday Inn Express Chiayi Management Team , Hotel Management
Dear Yu,Thank you for staying at Holiday Inn Express Chiayi, and sharing your experience with us.We are so honored to have your positive comments for our team's hospitality, and glad to know that you had enjoyed your stay.Thank you for your sincere recommendation, and hope we could have your visit again in near future!Best Regards
5 out of 5
by A verified traveler

Posted 2 Jun 2024
Comment from Hotel Management
5 Jun 2024 by 嘉義智選假日酒店團隊Holiday Inn Express Chiayi Management Te, Hotel Management
親愛的WeiTzuo您好, 謝謝您本次嘉義旅遊行程中,選擇下塌嘉義智選假日酒店,並且特別撥冗給予高度滿意的體驗評價。 營運團隊一直努力提供優質住宿環境與餐飲品質,得到您的認同與讚許我們感到非常榮幸。 我們竭誠歡迎您再安排回嘉,期待很快再見到您。
4 out of 5
by A verified traveler

Posted 23 Apr 2024
Good property lots of families and children can get noisey
Comment from Hotel Management
28 Apr 2024 by Holiday Inn Express Chiayi Management, Hotel Management
Dear Deborah ,Thank you for staying at Holiday Inn Express Chiayi, and sharing your experience with us.We are so honored to have your positive comments for our team's hospitality, and glad to know that you had enjoyed your stay.Thank you for your sincere recommendation, and hope we could have your visit again in near future!Best Regards.
3 out of 5
by A verified traveler from Concord

Posted 23 Apr 2024
I do like the property close to the real way station
Comment from Hotel Management
28 Apr 2024 by Holiday Inn Express Chiayi Management, Hotel Management
Dear Min,Thank you for taking the time to share your positive review following your recent stay at Holiday Inn Express Chiayi.We are delighted to know that you had enjoyed your stay and our team's hospitality.We look forward to welcoming you back to Holiday Inn Express Chiayi soon!Best Regards.
5 out of 5
by A verified traveler

Posted 9 Apr 2024
Excellent environment, modern, clean, wonderful staff and amenities. Coffee, ice cream all day, and amazing breakfast buffet.
Comment from Hotel Management
10 Apr 2024 by Alan Ho General Manager, Hotel Management
Dear Roger ,Thank you for taking the time to share your positive review following your recent stay at Holiday Inn Express Chiayi.We are delighted to know that you had enjoyed your stay and our team's hospitality.We look forward to welcoming you back to Holiday Inn Express Chiayi soon!Best Regards.
5 out of 5
by A verified traveler

Posted 30 Mar 2024
Amazing experience, Buffett breakfast, staff very polite and helpful. Highly recommend this place.
Comment from Hotel Management
3 Apr 2024 by Alan Ho General Manager, Hotel Management
Dear Roger,Thank you for staying at Holiday Inn Express Chiayi, and sharing your experience with us.We are so honored to have your positive comments for our team's hospitality, and glad to know that you had enjoyed your stay.Thank you for your sincere recommendation, and hope we could have your visit again in near future!Best Regards,
5 out of 5
by A verified traveler

High quality service! Highly recommended.

Posted 27 Feb 2024 on Hotels
It is customer oriented comfortable hotel. There is a laundry room which opened 24 h when I stayed. I arrived Chiayi around 10 pm, so I was so grad I could wash our clothes on the day. Room is nice and clean. Breakfirst was fabulous. They served several kinds of delicious foods including Taiwanese dishes. Besides, the hotel located only 5 minutes walk from Chiayi station. We highly recommended.
Comment from Hotel Management
1 Mar 2024 by Alan Ho General Manager, Hotel Management
Dear Akiko,Thank you for staying at Holiday Inn Express Chiayi, and sharing your experience with us.We are so honored to have your positive comments for our team's hospitality, and glad to know that you had enjoyed your stay.Thank you for your sincere recommendation, and hope we could have your visit again in near future!Best Regards,
5 out of 5
by A verified traveler

Perfect stay! Definitely recommend this hotel!

Posted 3 Dec 2023 on Hotels
Location is good, people are friendly, decent breakfast, they have sandwiches takeaway boxes for guests who need to set off early. Room is in excellent condition, cleanliness at its finest. Comfortable bed!
Comment from Hotel Management
5 Dec 2023 by Alan Ho General Manager, Hotel Management
Dear Guest,Thank you for staying at Holiday Inn Express Chiayi, and sharing your experience with us.We are so honored to have your positive comments for our team's hospitality, and glad to know that you had enjoyed your stay.Thank you for your sincere recommendation, and hope we could have your visit again in near future!Best Regards,Alan HoGeneral Manager
5 out of 5
by A verified traveler

Holiday Inn Express

Posted 7 Nov 2023 on Hotels
Very comfortable accommodation. The beds were a bit too firm and the pillows a bit too soft. Otherwise they have all the amenities. Loved their breakfast buffet!
Comment from Hotel Management
8 Nov 2023 by General Manager Alan Ho, Hotel Management
Dear Harry,Thank you for taking the time to share your review following your recent stay at Holiday Inn Express Chiayi.Regarding the relevant issues you mentioned, we have reported back to our team for reference and correction.We look forward to welcoming you back to Holiday Inn Express Chiayi soon!Best Regards,Alan HoGeneral Manager
5 out of 5
by A verified traveler

Posted 19 Oct 2023
Nice and clean property and close to many dinning options.
Comment from Hotel Management
21 Oct 2023 by 總經理 Alan Ho, Hotel Management
Dear William,Thank you for taking the time to share your positive review following your recent stay at Holiday Inn Express Chiayi.We are delighted to know that you had enjoyed your stay and our team's hospitality.We look forward to welcoming you back to Holiday Inn Express Chiayi soon!Best Regards,Alan HoGeneral Manager