Ratings based on 989 Verified Reviews

4.3 out of 5
100% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 30 Oct 2024
Staffs are extremely friendly and helpful! We will stay here if we come visit Chiayi again!
4 out of 5
by A verified traveler

Posted 23 Oct 2024
Very walkable distance from the train station even with luggage. Breakfast was Taiwanese style with vegetarian options. There also was toast. Room was clean. Toilet was clean as well. But did not have hooks. Could not put toiletries on the countertop due to basin shape.
1 out of 5
by A verified traveler

Posted 19 Oct 2024
Staff is extremely unfriendly and not knowledgeable about the city. They refused to answer questions about local attractions. Hotel offers packets of shampoo and shower gels but would not replenish beyond their daily quota. The cleaning lady did not reinstall shower curtain after daily cleaning work. No parking is available or not in service at the time of my visit. I do not recommend this hotel to anyone.
3 out of 5
by A verified traveler

Posted 15 Oct 2024
Good enough for a one night stay. Nothing fancy. A good value for the money.
2 out of 5
by A verified traveler

Posted 12 Oct 2024
Stayed in room 303. Was awaken by water gushing noise around 2/3am. It was very loud and obvious as though certain water pipe has bursted. Called concierge but was told there is nothing they can do, as the guy at counter claimed that neighbouring room may have returned late and showered late. It happened during both nights of my stay. Very frustrating as i am a light sleeper. Breakfast spread is good enough for me. Just not much of drinks choices. Hotel overall facility is very old. Hard to get to shower as it is within a tall bath tub. You will need to climb in and out, holding on to the sides. Toilet door cannot be closed properly. But i do find the cleaning quality up to standard. Kudos to the cleaning aunties.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Sep 2024
4 out of 5
by A verified traveler

Posted 12 Sep 2024
Very close to the train station and easy to go to Alishan
3 out of 5
by A verified traveler

Posted 3 Aug 2024
Convenient location, shower was a bit too mouldy though around the blinds and ceiling trim. Absolutely delicious breakfast included with great selection. We were able to keep our bags in the lobby by the front counter outside of our stay.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Jul 2024 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Jul 2024 on Hotels