Ratings based on 1,508 Verified Reviews
4.1 Room cleanliness
3.9 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
Comment from Hotel Management
19 Jun 2024 by Manager, Hotel Management
Hello Jason,We appreciate you choosing to stay with us and we hope you enjoyed your time at our hotel. If you have any further comments or suggestions, please feel free to share them with us directly. Hope to welcome you back soon!
by A verified traveler
Posted 16 Jun 2024
Comment from Hotel Management
18 Jun 2024 by Manager, Hotel Management
Hello Johanna, We appreciate you choosing to stay with us. Should you have any concerns from your recent visit, please do not hesitate to contact us directly so we can address them accordingly.
by A verified traveler
Posted 16 Jun 2024
Everything was the way I expected it to be. Thank you.
Comment from Hotel Management
18 Jun 2024 by Manager, Hotel Management
Hello Richard,We appreciate your feedback and are delighted to hear that your expectations were met during your stay with us. Should you have any further comments or suggestions, please do not hesitate to reach out to our management team. We hope to welcome you back in the future for another enjoyable experience.
by A verified traveler
Posted 15 Jun 2024
First room we received was dirty. Sheets had stains. Toilet looked like it had dry feces on front of it. Had a very bad marijuana smell to the room. Went to switch rooms with no issue. The front desk lady proceeded to berate the cleaning lady in front of me about the room. It was a little awkward.
Comment from Hotel Management
18 Jun 2024 by Manager, Hotel Management
Hello Josh,We're sorry to hear about your experience at our hotel. Guest feedback is valuable to us, and we take your comments seriously. We apologize for any inconvenience caused during your stay, and we will address your concerns with our team to ensure this does not happen again in the future.
by A verified traveler from long beach
Posted 13 Jun 2024
Staff polite and helpful.
Comment from Hotel Management
14 Jun 2024 by Manager, Hotel Management
Hello phyliss,We are delighted to hear that our staff met your expectations and provided helpful service during your stay. Our team strives to ensure all guests have a pleasant experience. If you have any further feedback or suggestions, please feel free to reach out to our management team directly for further assistance.
by A verified traveler
Posted 10 Jun 2024
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Comment from Hotel Management
13 Jun 2024 by Manager, Hotel Management
Hello Caitlin,We are sorry to hear about the issues you experienced during your recent stay. Your feedback is valuable to us, and we will share it with our team for further improvement. We hope to have the opportunity to welcome you back in the future for a better experience.
by A verified traveler
Posted 10 Jun 2024
Comment from Hotel Management
13 Jun 2024 by Manager, Hotel Management
Hello david, We're sorry to hear you didn't fully enjoy your stay. Feel free to contact us directly with any further details so we can address your concerns.
by A verified traveler
Posted 10 Jun 2024
It was clean, breakfast was nice. However, the cleaning staff really should turn OFF the alarms when they clean rooms after checkout!!
I came to bed very late and had a long drive the next day and that stupid alarm clock went off at 5am and woke me up ☹️
Comment from Hotel Management
12 Jun 2024 by Manager, Hotel Management
Hello Patricia, We appreciate your feedback regarding the cleanliness and breakfast at our hotel. We advise guests to ensure all alarms are turned off before resting to avoid any interruptions to their sleep experience. Your insight helps us improve our services for future guests.
by A verified traveler
Posted 9 Jun 2024
Nice and clean. Quiet at night. Easy access to highways.
Comment from Hotel Management
12 Jun 2024 by Manager, Hotel Management
Hello Tafenia,We are glad to hear you found our hotel nice and clean, with ease of access to highways. Your feedback on the quietness at night is appreciated. Thank you for taking the time to share your experience with us.
by A verified traveler
Posted 7 Jun 2024
Very nice
Comment from Hotel Management
8 Jun 2024 by Manager, Hotel Management
Hello Edgar,We appreciate your positive feedback and are glad you had a pleasant stay with us. Our team strives to provide exceptional service to all our guests. Should you have any further comments or suggestions, please feel free to reach out to us.
