Ratings based on 665 Verified Reviews

4.6 out of 5
89% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 11 Jun 2024
A very nice hotel with great location, very helpful staff & excellent valet parking (reserve in advance) - room was nice but bathroom very small & a little cramped for a 4 Star hotel.
5 out of 5
by A verified traveler

Posted 9 Jun 2024
Beautiful, safe and clean.
5 out of 5
by A verified traveler

Posted 27 May 2024
Awesome and affordable
Comment from Hotel Management
31 May 2024 by Sonia Sautron, Hotel Management
Dear John,We thank you for choosing the Hôtel Spa Le Grand Monarque****, a BW Premier Collection hotel, for your recent stay in Chartres.We have been delighted to welcome you with us and we are glad you had an enjoyable stay in our "Maison". We thank you for taking the time to share your experience through the completion of this survey. We aim to offer our guests an incredible experience and your positive feedback is a valuable recognition to us. You may be assured that your comments will be shared with our team at the Hôtel Spa Le Grand Monarque****. We thank you for giving us the opportunity to welcome you at the Hôtel Spa Le Grand Monarque**** and we look forward to seeing you again in Chartres and in our "Maison".Sonia SautronExecutive Assistant ManagerHôtel Spa Le Grand Monarque****
5 out of 5
by A verified traveler

Posted 24 May 2024
Excellent experience. Stafff was very helpful and friendly.
Comment from Hotel Management
25 May 2024 by Sonia Sautron, Hotel Management
Dear Alicia, We thank you for choosing the Hôtel Spa Le Grand Monarque****, a BW Premier Collection hotel, for your recent stay in Chartres.We have been delighted to welcome you with us and we are glad that you had an enjoyable stay in our "Maison". We thank you for taking the time to share your experience through the completion of this survey. We aimed to offer you a memorable experience and I will proudly share your nice feedback with our team at the Hôtel Spa Le Grand Monarque****.We thank you for giving us the opportunity to welcome you at the Hôtel Spa Le Grand Monarque**** and we look forward to seeing you again in Chartres and in our "Maison".Yours Sincerely,Sonia SautronExecutive Assistant ManagerHôtel Spa Le Grand Monarque****
5 out of 5
by A verified traveler

Posted 8 May 2024
Very friendly staff.
Comment from Hotel Management
9 May 2024 by Sonia Sautron, Hotel Management
Dear Anita,We thank you for choosing the Hôtel Spa Le Grand Monarque****, a BW Premier Collection hotel, for your recent stay in Chartres.We have been delighted to welcome you with us and we hope you had a both enjoyable and memorable stay in our "Maison". We thank you for taking the time to share your experience.. We aim to offer our guests an incredible experience and your amazing feedback is a valuable recognition to our team's dedication to our guests. You may be assured that I will be proud to share your comments with our team at the Hôtel Spa Le Grand Monarque****.We thank you for giving us the opportunity to welcome you at the Hôtel Spa Le Grand Monarque**** and we look forward to seeing you again in Chartres and in our "Maison".Yours Sincerely,Sonia SautronExecutive Assistant ManagerHôtel Spa Le Grand Monarque****
4 out of 5
by A verified traveler from Celebration

Posted 6 Apr 2024
Great stay, however the bar staff could have been more helpful. Room was fabulous.
Comment from Hotel Management
17 May 2024 by Sonia Sautron, Hotel Management
Dear Matthew,We thank you for choosing the Hôtel Spa Le Grand Monarque****, a BW Premier Collection hotel, for your recent stay in Chartres.We have been delighted to welcome you with us and we hope you had a both enjoyable and memorable stay in our "Maison". We thank you for taking the time to share your experience through the completion of this survey. We aim to offer our guests an incredible experience and your feedback is a great opportunity to leverage our quality of service and to increase our team's dedication to our guests.We thank you for giving us the opportunity to welcome you at the Hôtel Spa Le Grand Monarque**** and we look forward to seeing you again in Chartres and in our "Maison".Yours Sincerely,Sonia SautronExecutive Assistant ManagerHôtel Spa Le Grand Monarque****
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Mar 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Mar 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Feb 2024
2 out of 5
by A verified traveler

Posted 26 Jan 2024
the room was very noisy, running water A/C