Ratings based on 110 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Arvada
Posted 25 Oct 2023
This property has gone down hill since it opened as a Shangrila. It is now 20 years old and despite several branding changes (now VOCO an IIHG hotel) and a renovation, the service and remodel is substandard. The hotel claims it is a 5 star but the room service menu is a joke. The food is hust bad. And the inviting feeling to foreigners it once had with English speaking employees, currency exchange service, ann ATM on premises and a room service menu loaded with foreign options, there are much better options within a mile of this location including the Marriott Xinbei and the Sheraton. Both of these options are much superior.
by A verified traveler
Posted 26 Dec 2019
Front desk was friendly and accommodating.
Location is convenient and near various sights
by A verified traveler
Posted 9 Dec 2019
Staff friendly, warm and helpful! Enjoyed breakfast.
by A verified traveler from Los Angeles
Posted 7 Dec 2019 on Orbitz
The hotel overall is great but room needs a little renovation
by A verified traveler
Biz trip ok
Posted 13 Jul 2019 on HotelsComment from Hotel Management
30 Jul 2019 by Song Wu, Hotel Management
Dear guest,
Thank you for taking the time to share your valuable feedback with us.
We are delighted to know that you enjoyed your stay with us and that our hotel made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve.
Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!
by A verified traveler
Posted 26 Apr 2019
This Hotel is superb. A lot of other hotel chain would do well to visit this place. It is part of the Shangri-La group and excellent. In the club lounge the amenities offered are good. The staff was courteous and very helpful. Overall one of the best experience in a hotel. I have been there now three times and would return again.
Comment from Hotel Management
27 Apr 2019 by Songwu, Hotel Management
Dear guest ,
Thank you for taking the time to share your valuable feedback with us.
We are delighted to know that you enjoyed your stay with us and that our hotel made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve.
Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!
by A verified traveler
Posted 16 Apr 2019 on Hotels
Comment from Hotel Management
13 Jun 2019 by Songwu, Hotel Management
尊敬的客人：感谢您对此次入住进行点评。 我们很高兴您对此次入住十分满意， 我们将继续为您提供高效服务、洁净空间和舒适客房，让您享受更为优质的入住体验。再次诚意致谢！我们期待着您的再次莅临！
by A verified traveler
Posted 14 Apr 2019 on Hotels
The room was spacious, comfortable and clean. comparing to other hotels at this level, it had old accessories. But still, it was good. Breakfast buffet was good. Lobby and suroundings nice and in level expected from 5 star.
Important: Staff had very good English comparing to other Changzhou hotels I stayed at. Overall a good experience with good value for price.
Comment from Hotel Management
13 Jun 2019 by Songwu, Hotel Management
Dear guest,
Thanks for sharing your valuable comment with us.
Guest comments like yours are paramount for allowing us to focus our attention where guests’ feel it is necessary. Our hotel is good and value for price. Ensuring all our clients leave satisfied is our goal.
We hope to have an opportunity to serve you again in the near future.
by A verified traveler
Perfect five ⭐️
Posted 30 Sep 2018 on HotelsAmazing facilities. I was on a business trip with my wife. The room were spacious, neat and tidy, bedding was soft and comfortable- I was full day on meetings and tired on fallling on bed I got up In morning fresh and charged. The breakfast and dinner were lavish and taken care for every taste. My wife is Vegan. I was worried for her food but attentive service was given by their chef Mr. Pandey. He even cooked special vegetarian dish for him her. The buffet was grand. Good selection of sea food.
Lobby has got bar and live music. We spent some time there as well. The girl singing has a melodious voice. I enjoyed dancing there.
Reception staff and concierge staff were helpful from the time you get out of taxi. 👍
I will definitely stay there only always. Perfect hotel in Changzhou.
Comment from Hotel Management
10 Oct 2018 by Songwu, Hotel Management
Dear valuable guest ,
Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our hotel made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve.
Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!
by A verified traveler
Business hotel
Posted 30 Jul 2018 on HotelsGood location for business in the city. Decent live band in the lobby. Wifi connection was somewhat inconsistent, which was frustrating when trying to make video calls.
Comment from Hotel Management
27 Aug 2018 by Songwu, Hotel Management
Dear valuable guest,
Thank you for your stay with us at Traders Fudu Hotel, Changzhou. We are pleased to know that you appreciated the location of our hotel, an aspect of our hotel that is preferred by many of our guests. Your encouraging review will help us constantly improve our quality even further as we hope to exceed over and beyond our guest expectations.
We are very sorry that you experienced inconvenience due to the network problems. We would like to assure you that we have communicated your feedback with the concerned department and corrective actions have been taken.
Thank you once again for your comments. We look forward to welcoming you back to our hotel again. Thank you!
