Ratings based on 84 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Great staff
Posted 23 Jan 2024 on HotelsI enjoy the staff and location of this hotel. The staff is always ready to assist and the hotel is conveniently located by the Wanda Plaza.
by A verified traveler
Posted 4 Aug 2023
Great hotel!
by A verified traveler
Highly recommended!!
Posted 18 Jul 2023 on HotelsGreat hotel with a friendly staff. Great breakfast buffet and room service available. Very nice hotel. Always greeted with a smile and staff that is willing to help with all your needs
by A verified traveler
Great place to stay
Posted 18 Jul 2023 on HotelsThis was my second stay at this hotel during my trip. Once again I was greeted with smiling faces and a friendly staff. I will definitely recommend and visit again in the near future
by A verified traveler
Posted 8 Jul 2023 on Hotels
by A verified traveler
Posted 23 Feb 2021 on Hotels
I booked a couple of nights at the Sheraton as a small staycation due to being unable to leave the city thanks to pandemic lockdowns. As far as changzhou goes this is a good location a couple of good western restaurants nearby, Istanbul (Turkish) and Koala (Australian Bar) right next to a big shopping mall although these are everywhere in china so nothing special. The room was comfortable, big SOFT bed (important to check in China) and clean, my only complaint would be the ac didn’t work particularly well and it did get fairly warm in the room, not unbearable by any stretch but I personally like being cool. I do know a lot of hotels have ac restrictions because of covid which might be the issue. One night I decided to have dinner in the restaurant which was a disappointment, the food wasn’t necessarily bad but there were limited options, I have eaten in the restaurant previously through work when their seemed to be more choice so perhaps it depends on whether they’re holding events. Definitely a nice hotel overall if you’re staying in Changzhou
by A verified traveler
Posted 24 Dec 2019
Comment from Hotel Management
25 Dec 2019 by Johnny Dong General Manager of Sheraton Changzhou , Hotel Management
Dear guest,
We sincerely thank you for your recognition and support of Sheraton Changzhou Xinbei Hotel. Your praise is our greatest encouragement. We launched Bonvoy promotion rate of most 95% discount, we sincerely respect you come to hotel soon, I wish you have a good day!
by A verified traveler
Nice hotel in a good location.
Posted 2 Nov 2019 on HotelsWifi speed is slow and sometimes gets disconnected. Sauna room and swimming pool shower rooms not so cleaned and well maintained.
Other than that, everything else is good.
Comment from Hotel Management
21 Nov 2019 by Johnny Dong General Manager of Sheraton Changzhou , Hotel Management
Dear guest,
Thank you for choosing Sheraton Changzhou Xinbei Hotel and sharing your feedback with us. We apologize for the dissatisfactory experience during your stay. We will continue to improve our services and facilities to make your stay more enjoyable. Thank you again for your comments. We sincerely invite you to visit the hotel again. All our staff will try our best to provide you with a more comfortable and satisfactory stay experience. I wish you have a good day!
by A verified traveler
Posted 17 Aug 2019
Comment from Hotel Management
21 Aug 2019 by Johnny Dong , Hotel Management
Distinguished guest:
Thank you for sharing your stay experience with us online after checking into Sheraton Changzhou Xinbei Hotel. We will continue to do our best in every service and try our best to create a wonderful experience for our guests. We sincerely respect you come to hotel soon, I wish you have a good day!
by A verified traveler
Posted 9 Jul 2019 on Hotels
Comment from Hotel Management
15 Jul 2019 by Johnny Dong, Hotel Management
Dear guest, We sincerely thank you for your recognition and support of Sheraton Changzhou Xinbei Hotel.We launched Marriott BONVOY promotion rate of most 95% discount, we sincerely respect you come to hotel soon, I wish you have a good day!
