Ratings based on 925 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from 東京

ホテル内のカジノと1km先のゴルフコース

Posted 07 25, 15
Pros: カジノ
Cons: 朝食は5:30からだったが、8:00のフライトだったため、ランチボックスを頼んだら250ペソ要求された。朝食込みの宿泊料を払っているのだから、無料で当然のはず。
Location: ゴルフコースから1km。
ビーチからは遠いが、カジノで遊び、ゴルフを楽しむには良い。繁華街へも車で100ペソ以内で行ける。客以外を連れ込むには1000ペソ必要。
4 out of 5
Recommended
for Other
by A verified traveler from japan

カジノ利用

Posted 07 25, 15
Pros: 静かで良い
Location: ロケーションは良くない
中国人が静かで良かった カジノもウエスタン調で、音楽を聴きながらカジノも楽しく出来る。 空港から少し遠い 日本語を話せるスタッフがいるとよい カジノ場で多分現地の人と思われるが、金銭をせがまれる。
3 out of 5
by A verified traveler from 東京

どこがウォーターフロント?

Posted 07 23, 15
全然海辺に近く無い。ウォーターふろんとでは無い。しかもホテル名の電飾が所々消えている。真っ先に修理すべきところがなされていない。サービス業としての意識を疑う
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice lobby

Posted 07 22, 15
The smell of cigarettes was very prominent in some places. They do have smoking free floors but still the hotel smell a bit weird. The gym showers need improvement, other than that is a good hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

카지노 베리 굿

Posted 07 21, 15
Pros: 친절 .청결
Cons: 조식 퀄리티가 아쉬워요
Location: 카지노 바로 붙어 있어서 좋고요 .. 인근 한식당도 좋습니다 ... 마사지샵도 좋고요 ..
체크인 빠르고 좋습니다 .. 프론트 직원들을 포함해서 모두 친절하고요 .. 청결도도 좋습니다 .
4 out of 5
by A verified traveler

돈 값어치 못하는 호텔

Posted 07 21, 15
Pros: 카지노 있는거
Cons: 일단 방에서 조금 냄새가 나고요....창문도 실리콘으로 발라놔서 문도 못 열음...
Location: 오로지 나는 카지노다 라고 생각하면 묵어도 괘안음
직원 친절도 그다지 좋지 않음.... 거기다가 방상태도 썩 좋지 않고요... 이 돈으로 다른데 예약하는게 좋을거 같내요 뭐 카지노 좋아하시면 여기 묵어도 되지만 그다지 매리트가 없습니다
4 out of 5
Recommended
for Everyone
by A verified traveler from seoul

Posted 07 18, 15
깔끔하고 수영장도 괜찮고 카지논 생각보다 규모가 작았다 기계로만 놀만한곳 ~ 식사는 포함되지 않아서 먹어보진않았고 직원들은 대체적으로 친절했다
3 out of 5
by A verified traveler from USA

June-July 2015

Posted 07 16, 15
Pros: Gym Staff, Door Men, Room service,
Cons: The Front Desk workers not knowledgeable of how to handle things without a supervisor......
Drinks over priced for an example a beer 43 Peso outside the hotel and 190 Peso. With over priced beverages for sale in the hotel they would only allow you to bring 4 cans from outside to force you to pay the higher price in the hotel. If a guest comes to visit.... not stay the hotel charges you 1000 Peso guest charge. Front Desk and check-in....terrible. Arrived early and requested early check-in and was willing to pay the fee. Had to seat in the lobby a half an hour before the receptionist (Gene) realized there was a room available after traveling a day in an half. I even called three days in advance to prevent this from happening. Then I was put into a room with a bathroom the size of a closet. I also experience allergies from the black dust coming out of the vents that went away the day I checked -out. Not a complaint but seemed fake all the staff are instructed to speak or say something every time you walk pass them. Not really a complaint until you walk pass the same person three times in 15 minutes and they same the same thing and not really mean it. Morning buffet oatmeal was like soup every other day even after bringing to management attention.
1 out of 5
by A verified traveler

スタッフの対応が悪い

Posted 07 15, 15
Pros: 特になし
Cons: スタッフの教育。顧客の立場に立った対応ができていない。
Location: セブシティーの中心
友人と宿泊したが、毎晩フロントで宿泊者の確認を強制される。私は、チェックイン時に宿泊者2人のの身分証明書を提示し、確実に宿泊者の確認を行っている。それにも関わらず、直接部屋に行くことが許されず、フロントでの確認を強制される。非常に不愉快である。それ以上に、同伴者に対して失礼である。早急の改善を要求する。
5 out of 5
Recommended
for Everyone
by A verified traveler from 日本

エンターテイメント複合施設といった感じ

Posted 07 15, 15
セブシティ内のホテルでは国営カジノが併設されている唯一のホテルです。他にも複数のレストラン、デューティーフリーショップ、プール、ジムなどエンターテイメントが充実しており、ホテルから出なくても十分楽しめます。