Ratings based on 710 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified travelerfrom E

Posted 12 22, 14
Waterfront is my home when I'm in Cebu. I love their breakfast buffet for 2, which is already a part of the package. Very helpful staff, starting from the concierge to the waiters/waitresses.
2 out of 5
by A verified travelerfrom Los Angeles

out side hotel and lobby is nice

Posted 12 18, 14
Pros: friendly employees
hotel lobby and restaurant was OK. room furniture and carpet are to old, cheap and dirty. when it comes to service charges and food is rip off they think you are a hostage there they can do anything they want to do with you
2 out of 5
by A verified traveler

먼지가 수북한 객실

Posted 12 16, 14
Pros: 로비직원의 친절도
Cons: 청소하는 직원들의 의식구조 개선
Location: 인근에 아얄라몰과 IT몰이 가까워서 식사하거나 쇼핑하시긴 괜찮네요... 또한 호텔내에 카지노가 있어 심심하지는 않은 호텔이네요^^
객실의 청결상태 문제가 있네요... 침대시트 아주 정갈하네요...그걸보고 호텔 잘 골랐네 생각했죠... 보이는 부분 양호합니다. 누워서 자다가 눈을 떠서 고개를 돌리다 정말 깜짝 놀랬네요... 스탠드가 있는 테이블에 하얗게 보이는 먼지....전 그걸 마시고 살았던거군요... 여행 첫날 1박 후 아침에 일어났는데 목이 퉁퉁부어 침을 삼키기 힘들어 감기가 심하게 왔더군요... 전 객실이 건조해서 그런가 생각하고 3박째 하던날 그걸 보았죠... 그러다 보니 다른것들도 유심히 보게 되더군요... 그전날 요거트를 떠먹을때 쓰던 티스푼.... 외출 후 돌아와 보니 잘 정리되어 있더군요....하얗게 요거트가 그대로 묻어있는 상태로.... 호텔의 문제라기 보다는 청소하는 직원의 문제인듯 합니다. 자는데 깨워 언제 나가느냐~~청소해야 한다~~ 잠시후 다시 와서 언제나가느냐~~ 팁을 위한 몸부림으로밖에 보이지 않는군요.... 괘심하다는 생각이 들던차에 호핑투어를 위해 아침일찍 나가면서 서둘러 나가다가 깜빡 팁을 놓지 않았습니다. 돌아와서 보니 시트만 갈아놓고 타월교체라던가, 쓰레기통 비우기라던가 아무것도 안해놓았더군요.. 정말 마인드 꽝이란 표현이 적당하겠네요~ 가이드가 말하길 여기 일반적인 근무자들 일당이 150페소정도(한화로 약 4,400원)라네요.... 첫날 우리나라 돈으로 얼마 안되는 금액이라 100페소 팁을 올려놓은게 너무나 아깝게 느껴지네요 그다지 다시 가고 싶은 호텔이 아니네요... 참고하시고 즐거운 여행들 되세요^^
4 out of 5
for Everyone
by A verified traveler


Posted 12 15, 14
Pros: ロビーが広くファンタスティクな作りです。
Cons: 無し
Location: すぐ近くのSMに行きましたが100Pで行けマニラのタクシーのようにボッタクリはないですね! SMはかなり広くて楽しめました!
一泊当たりの料金は手ごろです。朝食付きで利用しましたがお値段も安いので良いと思いました。 ホテルに併設しているカジノは今一つ活気がない。まあリゾートメインの場所だから観光し、ちょっと空き時間に遊ぶ程度ならOKでしょうね!
5 out of 5
for Everyone
by A verified travelerfrom singapore

Conveniently located

Posted 12 4, 14
Hotel staff are very helpful and polite. It is very near to the IT park where we can find fast food and massage spa. The room is clean and bed is very comfortable. Sleep very well during my stay. The lifts are quiet and fast. You'll get either Seaview which enjoy sunrise or Greenery view which is facing the mountain. Overall experience at this hotel is excellent! Will check in to this hotel again.
4 out of 5
for Everyone
by A verified travelerfrom s.

Good location near to shopping centers.

Posted 12 3, 14
Good hotel location but hard to find taxi during office rush hours.
2 out of 5
by A verified travelerfrom australia

water front hotel not on the water

Posted 11 30, 14
Pros: the women staff were friendly
booked my accomadation about 4 weeks in advance with a double bed.when i arrived wth my fianceei was told that i booked two single beds ,after showing them my receipt i was informed that booking a room on expedia with a double bed in america meant two singles.i was speachless,but they promised to change rooms.i was there from the 14th till the 23rd with two single beds joined together.
4 out of 5
for Everyone
by A verified travelerfrom 兵庫


Posted 11 27, 14
Pros: コストパフォーマンス良好です
3 out of 5
by A verified travelerfrom Yokohama

IT Parkに用があるのであれば。。

Posted 11 27, 14
Pros: 立地。
Cons: そろそろ客室をリノベーションする時期に来ていると思う。
Location: IT Park前。空港からメータータクシーで30~40分(行きは道路が混んでいて211ペソ、帰りは早朝ですいていたため194ペソ) Waterfront HOTELはマクタン島とセブシティーと2か所あるので注意したい。(タクシー利用時など) SM Mallまではタクシーで7分(50~75ペソ)
ロビーは立派でホテルスタッフも感じがよく好感を持てるが、客室は清潔に保たれているがとても古い。ただ、心配していたシャワーの出は普通でドライヤーもあったのでその点はOK。IT Parkに仕事で行くために宿泊したので立地にはとても助かった。(目の前) チェックアウト時は他のホテル同様、客室内の備え付けの飲み物やお菓子の消費状況をチェックされるがいい加減なので 精算書を必ずよく確認するといい。今回も水のペットボトル1本しか使わなかったのに、オレンジジュースやスナック他ちゃっかり可算されていたので、クレームをし精算した。
4 out of 5
for Everyone
by A verified travelerfrom 日本


Posted 11 26, 14
部屋は綺麗でした。 お湯もしっかり出て、快適でした。 カジノの大きくて、それ目当ての方には良いと思います。 プールを使用したかったですが、場所が分からず使えませんでした。