Ratings based on 785 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom WA

Pretty ok hotel since it is close to all amenities

Posted 03 26, 15
Same buffet breakfast everyday. Thier car rental service sucks. I waited for two hours and finally I just grab airport taxi.
2 out of 5
by A verified travelerfrom Sacramento

I will never stay there again.

Posted 03 23, 15
They took 2 credit cards when i checked in and charged on both cards for dinner. They had called me late at night in the room to make sure i had left a credit card for incidental charges. I had a seizure during their unnecessary phone call while a friend was taking care of me. This hotel is old and filthy and very disrespectful to their customers.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 日本

始めての滞在です

Posted 03 21, 15
Pros: 行こうと思った目的地に一番近いところです
Cons: チエックイン、チェックアウトがもう少し早いと良いですね
Location: セブシティの観光だけならば一日あれば十分です
色々不具合な所もありましたが、その都度きちんと直ぐに対応してもらえました。 自分なりには満足しています。ただ、チェックアウトの時間が朝早いとスタッフの方も少ないので時間がかかるので余裕を持ってしたら良いとおもいました
2 out of 5
by A verified travelerfrom fl

Posted 03 17, 15
Pros: Not much
Location: Not a good location and tours were over the top on price
Did not feel safe enough to go walking anywhere. Asked to have someone to take us to airport on day we left and no one showed up! Got our money back and took a cab. Restaurant was very expensive.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 日本

Posted 03 17, 15
立地がモールやITパークに近いのでとても便利でした。 今回は16階の部屋だったので、とても静かで快適でした。
5 out of 5
Recommended
for Everyone
by A verified traveler

少し古いが、豪華なホテル

Posted 03 17, 15
Pros: カジノにすぐにいける。ここのホテルを知らないタクシードライバーがいないので、説明不要
Cons: 水圧かな。難しいと思うが
見た目が非常に豪華であり、セブのランドマーク的なホテル。エントランスの広さに圧倒されました。少し残念な点は、設備が古い。水はけが悪く、シャワーも弱いが、価格的なところを考えれば問題無しです。また、主要な場所のどこにでもタクシーで100peso位で行けるのも良かったです。朝ご飯は、品数は多いが、メニューは変わらなかった
3 out of 5
by A verified travelerfrom Las Vegas

not a 5 star

Posted 03 16, 15
Pros: Nothing stands out.
Cons: Give some or all of the 10% service fee to the employee's actually waiting on people.
Location: Enjoyed the mall which featured lots of food and drink choices. Enjoyed a nice meal and view at a mountain top restaurant with very reasonable prices
very overated. service is very sub-par. A 10% service fee is added to everything and the service at times does not justify this. This does not even go to the people waiting on you, only to full time employees which seems to exclude the ones actually doing the work. Fairly secluded so a taxi is needed to go anywhere. Enjoyed our time away from the hotel more than the time spent there. My wife and I had a massage and while mine was fine she stated her masseuse spent a lot of time looking at her watch,
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Florida

Posted 03 4, 15
Pros: Our main goal to stay there, was to play in the casino, but we loved the place.
Cons: The bed was definitely hard and needed an upgrade.
Location: Perfect location...its near Ayala mall and SM.
The hotel staffs were accommodating, helpful upon our arrival. Though the bed were not as comfortable, we definitely enjoyed our stay. The hotel and casino was a grand!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom JAPAN

綺麗なホテルです

Posted 03 3, 15
Pros: 設備のきれいさ
Cons: 特になし
Location: 不明です
設備は文句なしなんですが、フロントで『カップラーメン食べただろ?』と、あらぬ疑惑をかけられチェックアウトに時間かかりました。
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel w convenient location

Posted 03 2, 15
Hotel is near AyalaMall and IT Park and short ride to jetty from where we took the oceanjet across to Bohol. Staff are very helpful. Lobby is very grand and comfortable.