Ratings based on 811 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom 神奈川県

カジノandショピングand総合

Posted 04 16, 15
フロント対応は普通かな。ショピングの送り迎えは、時間通りに来ませんでした。20〜30分待ちカジノは怪しき人が多かったです。
4 out of 5
Recommended
for Other
by A verified travelerfrom JAPAN SENNDAI

日本語の話せるスタッフがいない

Posted 04 16, 15
Pros: 特にこれというのはないが、 5年程毎年同じ時期に利用している。 安心にて利用できる。
Cons: 昨年はタクシー利用に難があったが、改善されていた。 照明のチェックがなされていない、つかないところがある。(毎年同じ)
Location: 特筆事項なし
部屋のエアコンを止めても寒い。 風邪をひき大変だった。 お湯がぬるい 照明のチェックがなされていない、つかないところがある。(毎年同じ)
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston TX

Nice hotel

Posted 04 15, 15
Pros: Location, location, location. This hotel is almost close to everything.
Cons: Smoke smell in the lobby. Would love to hang out in there but the smoke is just bothering us.
Location: Shopping, food trips...just across fro Cebu IT park too.
Nice welcoming lobby, only the smell of smoke from the casino is very overwhelming. They need to put a powerful exhaust system to take care of that. Staff are very friendly. Check-in/out was easy. The hotel room decors are a little bit outdated so as the bathroom. Over all it was a good stay... too bad we did not get a chance to try their breakfast. Booked 3 days 2nights.
3 out of 5
Recommended
for Couples
by A verified traveler

Posted 04 15, 15
ぼちぼち楽しかったです 初めてのセブ 次回も行きます 出国時の職員の対応には ビックリしました
4 out of 5
Recommended
for Everyone
by A verified travelerfrom WA, USA

Posted 04 12, 15
The hotel itself is pretty good. Acoustic night at the lobby is a plus if you just want to chill but don't want to get out of the hotel. Kaizer transpo service sucks! I won't ever recommend. They let me wait for two hours at the airport after my 23 hours of traveling. And when I called they said that no one can pick me up so I end up getting an airport car. Buffet breakfast should be different every single day and not the same thing over and over. But other than that hotel is recommendable.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted 04 11, 15
A very very nice stay. It got a children friendly pool and nice hotel staff.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom HK

Names may be misleading !!

Posted 04 3, 15
All in all a simple, clean hotel .... but don't think that because the name of the hotel is Waterfront that there is any water close by .....for when i entered i asked how close we were to the sea and was told, "oh no Sir, this is a city hotel"..... live and learn ...:-)
4 out of 5
Recommended
for Everyone
by A verified travelerfrom japan

セブの高級ホテルですが、宿泊条件に誤りあり。

Posted 04 2, 15
Pros: 部屋の広さ、プール、ジム。
Cons: レストランの席の案内。浴槽の湯だめをするときの湯温の低さ。アヤラ側に出れる出口がせめて歩道分だけでも欲しい。
Location: ロケーションは食事には便利だが、買物にはTAxiが必要です。
セブ市内の定宿です。そばのⅠTパークで食事、両替が便利にできます。しかし、ショッピングはアヤラまで徒歩10分以上かかるので、セブでは歩きたくないので、taxiが必要になるのが難点。 あと、ここの宿泊条件にバスローブがついているのがうれしかったのですが、deruxのカテゴリーまでには、ついていませんでした。確認して欲しいです。新聞もありません。 スタッフがだれもあいさつのマナーが徹底されています。しかし、朝食のレストランの席の案内には悪意を感じるものがあったのが残念。明らかに白人に比べ、アジア人を悪い席へと案内していました。 こんな時には、はっきりNoと告げましょう。
4 out of 5
Recommended
for Everyone
by A verified travelerfrom California

Great hotel in Cebu

Posted 03 31, 15
Pros: Massage center
Cons: Cigarette tinted air in the lobby! Good air quality will be a huge improvement.
Location: Island hopping from Bohol.
It is definitely one of the high-end hotels in Cebu, and we stayed for a week, and we basically spent a lot of time in the hotel. Restaurant qualities are OK, not very spectacular, but considering that outside the hotel, we couldn't find any decent restaurants and did not dare to try even, we were happy about the food at the hotel. We particular loved the hotel's massage center! One of the therapists was so incredibly talented and we went back to the center a few times!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom WA

Pretty ok hotel since it is close to all amenities

Posted 03 26, 15
Same buffet breakfast everyday. Thier car rental service sucks. I waited for two hours and finally I just grab airport taxi.