Ratings based on 295 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
89% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from london

2 nights stay

Posted 07 19, 14
Pros: Bright and spacious lobby.
Cons: The room is dusty, the pool is under renovation, the elevator was noisy that you could hear it from inside your room. The decor needs modernisation.
Location: Inside the hotel, you will find a casino, several restaurants and a duty free shop. It is also 10 min ride by cab to ayala mall.
Stayed for 2nights while on a business trip. I was with my 2 children. The hotel was undergoing a renovation. On your arrival, you will notice how spacious the lobby is but by the time you reach your room, you will feel the contrast of a bright lobby to a dated room. The room is of standard size spacious enough for 3 persons. The room has lots of dust on certain corners and the air con was not working properly. We were often disturbed at night by the noise from the lift for our room was 3 rooms apart from the elevator. Breakfast buffet was great with loads of choices. My kids did use the pool.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bohol, Phils

Fun fun fun at the casino

Posted 07 9, 14
Pros: Casino and the UNO restaurant and the music lounge
Cons: Free drinks ( water or juice) should be available for people spending their money at the tables or machines. Irked me that I have to pay 108 pesos.
Location: Shopping at Ayala or SM malls
We ordered room service since it was still an hour before the restaurants opened for dinner and we were hungry and tired. Delfin and Boni were super excellent, went above and beyond just delivering our food. We had a fantastic, romantic dinner in our room for the 4th of July and the guys were funny too. Made our day after a 6 hours travel. Love the casino, our fave spot at Waterfront.
5 out of 5
Recommended
for Everyone
by Trevor from London

Remarks

Posted 06 12, 14
Pros: Staff
Location: Location quiet as just away from town. As a pleasure visit then apart from local walks and one visit to a beach the hotel was used for swimming and r
Plesant stay for a pleasure visit. everything good, staff very friendly. Breakfasts ok and acceptable but selection for westerers could improve. overall recommended though for a great stay
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami, Florida

Nice Hotel, Near the city.

Posted 06 10, 14
Pros: Clean & Nice people
Cons: Casino Needs new machine.
Location: Its near Techno hub and nearby restuarant
Good breakfast. Just a little expensive. The Casino need update on there machine its old. Accessible to the store.
5 out of 5
Recommended
for Everyone
by Bambi from CT, USA

Needs better availability of TAXIs

Posted 06 8, 14
5 out of 5
Recommended
for Everyone
by A verified traveler

MUCH ACTIVITIES ON LOCATION

Posted 06 5, 14
Pros: Everything at or nearby.
Cons: Nothing
Location: Shopping malls, restruarants close. Transportaion readily available and affordable.
Spent 4 days prior to leaving Philippines. Everything was perfect.
3 out of 5
by A verified traveler

my stay

Posted 06 1, 14
The room seemed dated. I was expecting more from a 5 star hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Waterfront Hotel Visit

Posted 06 1, 14
Pros: Close to everything
Nice property and excellent staff. Close to Ayala mall and the Casino is fun
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted 06 1, 14
Pros: Staff, facilities, gym
Location: Nice mall, shopping, beaches.
Very pleasant and helpful staff. Very nice facility.
4 out of 5
Recommended
for Everyone
by Francesco from London

We loved our stay

Posted 05 26, 14
We always stay at Waterfront when we're in Cebu. The hotel is huge and has everything we need, the location is excellent too. It's not a new hotel so you can see some signs of ageing, but that is part of it's charm.