Ratings based on 965 Verified Reviews

4.5 out of 5
100% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 19 Apr 2024
The only thing we liked was the Ocean snorkeling. Restaurants were too Expensive and menu was for people who like fancy food . Pool area was closed early. Night life is poor . Beach closed at 6pm and still light out . No simple restaurant for people to enjoy so we left the property to get better food at half the price. If you like over priced food fancy menu’s then this place if for you . Disappointed with the restaurant choices . i would not come again do to the food prices and every fun activity shuts early.
5 out of 5
by A verified traveler from Bothell

This traveler left a rating score only Posted 18 Apr 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Apr 2024
5 out of 5
by A verified traveler from San Francisco

Posted 13 Apr 2024
nice place!
5 out of 5
by A verified traveler from Posen

Posted 9 Apr 2024
Loved the Welcome. We arrived early but Audrey at the front desk still found us a great room to stay. Food was tasty and plentiful! The night entertainment was amazing. This is where we spent our honeymoon 17 years ago and once again the Shangri-La did not disappoint.
5 out of 5
by A verified traveler

Posted 5 Apr 2024
It is a wonderful hotel/resort. It offered many amenities including pools, snorkeling and other water sports, tennis, etc. you could spend days there just doing everything or nothing. The staff was always courteous, helpful and cheerful. The breakfast buffet was so good that one will have to really watch it. Made me wish I could have stayed longer.
5 out of 5
by A verified traveler

Posted 4 Apr 2024
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5 out of 5
by A verified traveler from Salmon Arm

This traveler left a rating score only Posted 30 Mar 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Mar 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Mar 2024