Ratings based on 149 Verified Reviews

3.4 out of 5
75% of guests recommend
3.6 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 10 Feb 2024
The hotel was good staff were nice limited food service near hotel also they don’t offer some of the things it says it does
4 out of 5
by A verified traveler

Posted 13 Mar 2023
Still under renovation. Staff were nice but careless about towel changes etc.
2 out of 5
by A verified traveler

Old with musty smell

Posted 7 Dec 2022 on Hotels
Hotel was renovating, only 17 rooms are open. Available rooms are old with musty smell. Staff are nice, friendly. Too expensive for this type of accommodation.
4 out of 5
by A verified traveler

Hotel stay

Posted 28 Nov 2019 on Hotels
a bit old different than picture on website
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Oct 2019 on Hotels
3 out of 5
by A verified traveler

Posted 30 Sep 2019
It was okey. Breakfast was not what I expected. Your website showed property looked awesome but not in actuality. Staff were polite and courteous though.
4 out of 5
by A verified traveler

The Exploration of the City of Cebu is an eye open

Posted 4 Aug 2019 on Hotels
The ladies at the front desk and the security personnels are Very helpful in giving direction to the guest of the hotel.
Comment from Hotel Management
10 Aug 2019 by Shem, Hotel Management
Dear Guest, Thank you for taking time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. We are looking forward seeing you again soon. Best Regards, The Orchard Cebu Hotel and Suites
5 out of 5
by A verified traveler

Posted 12 May 2019 on Hotels
Comment from Hotel Management
17 May 2019 by shem, Hotel Management
Dear Guest, Thank you for taking time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. We are looking forward seeing you again soon. Best Regards,
4 out of 5
by A verified traveler

Posted 16 Mar 2019
It was cool nice big size room ac only thing the phone was a little diffcult laundry was little high in cost
Comment from Hotel Management
20 Mar 2019 by shem, Hotel Management
Dear Guest, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us. This feedback of yours will set as lessons from us and on the other hand a motivation to enhance more our services to exceed your expectations. I’m looking forward on having you again as a guest in our hotel. Thank you. Best Regards,
4 out of 5
by A verified traveler

Posted 31 Jan 2019 on Hotels
We enjoy our stay , beautiful staff , place is not far in center as well
Comment from Hotel Management
6 Feb 2019 by shem, Hotel Management
Dear guest, Thank you so much for your kind words, we really appreciate you taking time out to share your experience with us. We are looking forward to welcoming you soon again to our hotel. Best Regards, Shemae Cabaluna Reservation Officer
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