Ratings based on 217 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from israel
Posted 09 28, 14
Very nice place, good price and close to Ayala center.
for Everyoneby A verified traveler from Australia Perth
Great hotelPosted 08 31, 14
Pros: Central and clean.
Cons: Airconditioner leaked .And they obviously did not know how to fix it.
hotel.close to shopping centre.Big room.staff take care of your needs.However ask for a mountain view room.Otherwise you will need ear plugs.on the traffic side.
by A verified traveler from Cebu
Rooms are old and tired.Posted 08 27, 14
Overpriced, old rooms need complete revamp, breakfast just OK. Next time I will look elsewhere
for Business Travelersby A verified traveler
Posted 07 25, 14 on Hotels.com
for Couplesby Nomad 88 from Australia
Traffic NoisePosted 07 22, 14 on Hotels.com
Staff were friendly and fair. Breakfast service was great. Traffic noise was a problem for us. Room was a bit dated.
for Everyoneby A verified traveler from Manila
Very nice except defective airconPosted 07 20, 14
Very friendly staff. Fast check in and check out. Convenient location. Free parking and wifi. Excellent.
by A verified traveler from Australia
Poor value - good locationPosted 07 5, 14
Booked and paid for a corner room online. Was told only standard room available upon arrival at the same price. Had dinner once in the restaurant, meal could only be rated as ok, price was astronomical by Philippine standards for the quality of the meal. Swimming pool was closed for maintainence, never saw a person working on it.
for Everyoneby Dave from Iloilo
Centrally LocatedPosted 06 24, 14
Pros: Location to central city
Cons: Décor needs updating to a REAL 4*
Location: On business so did really have time to tour
Check in process wa quick and efficient, room looked ok , but then tv was not working, had to call to get maintenance, room décor was a little dated for a 4*rated hotel Good location for Cebu City, but room was noisy from road traffic and the view was of another building. Would stay again if only for a couple of days, couldn't stay here for a week.
for Everyoneby A verified traveler
okPosted 06 5, 14
Pros: close to Mall
Cons: mattresses and pillows and better sound insulation. You can hear a flea fart that is a block away.
cement mattresses and sand-bag pillows! "UNCOMFORTABLE"
Recommendedby Nowie from Manila
It's Ok But There's Better ElsewherePosted 05 27, 14 on Hotels.com
We booked a night at the Cebu Parklane because of the location - you just cross the street at you're at Ayala Mall. This part did not disappoint. But the service aspect is where they failed miserably. When we arrived at 10:00am, we were told that we can only check in at 2:00pm or else we have to pay an early check-in fee of P500. We opted to wait as we had other things to do anyway. But while I was at the counter, another guest came in and the receptionist (the same one I was talking to) said that the new guest can check in at 12:00NN. What the!? Why not offer 12:00NN to me as well? Furthermore, they asked me to email them a copy of the hotel voucher - and I did so twice. When we came back later in the day to finally check in, they asked for it again! And as we were checking out the following day, they asked me to email the voucher yet another time! They couldn't be bothered to check their email first.