Ratings based on 220 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
89% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

great location

Posted 11 3, 14
Pros: Location, buffets, staff, comfort of room.
Cons: Nothing really
Location: AsI said, the hotel is within walking distance of the great Ayala Mall.
We love the location of the Parklane. It is situated right by the Ayala mall. Also, the free breakfast buffet is the best in the Philippines. The staff is very friendly. Everything we asked for such as extra free bottled water, was never a problem. We have stayed there for years and will continue to for years to come.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom israel

Posted 09 28, 14
Very nice place, good price and close to Ayala center.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Australia Perth

Great hotel

Posted 08 31, 14
Pros: Central and clean.
Cons: Airconditioner leaked .And they obviously did not know how to fix it.
hotel.close to shopping centre.Big room.staff take care of your needs.However ask for a mountain view room.Otherwise you will need ear plugs.on the traffic side.
2 out of 5
by A verified travelerfrom Cebu

Rooms are old and tired.

Posted 08 27, 14
Overpriced, old rooms need complete revamp, breakfast just OK. Next time I will look elsewhere
2 out of 5
Recommended
for Business Travelers
by bossrosefrom Manila, Philipines

Made me wait a long time for check in

Posted 08 5, 14 on Hotels.com
It is okay but they made me wait long time for check in because apparently there was no record of my booking with hotels.com.
5 out of 5
Recommended
for Families
by Nacelle

This traveler left a rating score only Posted 08 1, 14 on Hotels.com
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted 07 25, 14 on Hotels.com
3 out of 5
Recommended
for Couples
by Nomad 88from Australia

Traffic Noise

Posted 07 22, 14 on Hotels.com
Staff were friendly and fair. Breakfast service was great. Traffic noise was a problem for us. Room was a bit dated.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Manila

Very nice except defective aircon

Posted 07 20, 14
Very friendly staff. Fast check in and check out. Convenient location. Free parking and wifi. Excellent.
2 out of 5
by A verified travelerfrom Australia

Poor value - good location

Posted 07 5, 14
Booked and paid for a corner room online. Was told only standard room available upon arrival at the same price. Had dinner once in the restaurant, meal could only be rated as ok, price was astronomical by Philippine standards for the quality of the meal. Swimming pool was closed for maintainence, never saw a person working on it.