Ratings based on 10 Verified Reviews

3.0 out of 5
3.7 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 17 Jul 2022 on Hotels
Comment from Hotel Management
23 Aug 2022 by Noah, Hotel Management
Hi, we are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Noah
4 out of 5
by A verified traveler

Posted 27 Nov 2021 on Hotels
Comment from Hotel Management
29 Nov 2021 by Ammy, Hotel Management
Hi, thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.
2 out of 5
by A verified traveler

Posted 21 Oct 2021 on Wotif
The owner asked me to pay very expensive meals and the portion sizes were small. On top of that, she was very rude to her guests. Won’t be coming back here. Don’t go here if you are from abroad especially because said owner is a hustler.
Comment from Hotel Management
22 Oct 2021 by Ammy, Hotel Management
Hi, Trisha! We never want any of our guests to face this kind of problem. Since we understand the kind of hassle faced by our guests, we are apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Amelia.
1 out of 5
by A verified traveler

Posted 15 Sep 2021
The staff were great but we never got the Family Room instead we were given another room at Red Doorz and it’s a room with 2 single bed!!!
Comment from Hotel Management
18 Sep 2021 by Amihan, Hotel Management
Hi, Marty! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Amihan!
4 out of 5
by A verified traveler

Posted 1 Jun 2021 on Hotels
Wish to have more outlets and wish the tv can extend facing the bed
Comment from Hotel Management
2 Jun 2021 by Marie, Hotel Management
Thanks for the positive rating, Donald! We feel thankful to have honest feedback from you. It will help us to a better level of expertise. Have a pleasant day! Regards, Marie!
4 out of 5
by A verified traveler

Posted 26 Nov 2020 on Hotels
Comment from Hotel Management
26 Nov 2020 by Leo, Hotel Management
Hi, Donald! Thanks a lot for staying with us. We hope to welcome you again with a wonderful experience further. Regards, Alex
4 out of 5
by A verified traveler

Posted 11 Mar 2020 on Hotels
Comment from Hotel Management
12 Mar 2020 by Noor, Hotel Management
Hi, Thanks for rating our services, please rate us again with your kind words. Looking forward to hosting you again soon with a pleasant experience. Regards, Noor!
1 out of 5
by A verified traveler

Posted 20 Feb 2020
Comment from Hotel Management
22 Feb 2020 by OYO, Hotel Management
Sorry for the discommode, We understand that we were not able to live up to your expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is pleasant with us. Regards, Kevin
4 out of 5
by A verified traveler

Posted 11 Jan 2020 on Hotels
Location is good and very accessible. Staff are friendly. Rooms are very spacious and clean. But probably much better if Bathroom have hooks to place towel/ clothes. It would be also nice if there is a mirror in a room. Otherwise good place to stay and affordable.
Comment from Hotel Management
16 Jan 2020 by Zara, Hotel Management
Hi, Leo! Thanks for your kind words of appreciation. Have a wonderful day! Regards, Zara
5 out of 5
by A verified traveler

Posted 13 Feb 2021 on Hotels
Comment from Hotel Management
16 Feb 2021 by Marie, Hotel Management
Hi, Leilani! Thanks for the positive rating, looking forward to serving you soon. Have a nice day :) Regards, Marie!