Ratings based on 320 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 May 2024
I will be returning to la toc. The staff treated us like we were royalty.
Comment from Hotel Management
22 May 2024 by HP, Hotel Management
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards
by A verified traveler
Posted 4 Apr 2024
This was our first Sandals vacation and it did not disappoint! The resort was so beautiful and the staff went above and beyond to help. The food was delicious and there was a great variety to choose from.
Comment from Hotel Management
10 Apr 2024 by HP, Hotel Management
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards
by A verified traveler
Posted 26 Mar 2024
Beautiful property, great service. Fedores did a great job with our room and even decorated it for my wife's birthday. Jeremie kept us well stocked with refreshments too.
Comment from Hotel Management
31 Mar 2024 by HP, Hotel Management
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards
by A verified traveler
Posted 8 Mar 2024
Comment from Hotel Management
13 Mar 2024 by HP, Hotel Management
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards
by A verified traveler from Hastings
Posted 3 Mar 2024
Comment from Hotel Management
26 Mar 2024 by HP, Hotel Management
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards
by A verified traveler
Posted 29 Feb 2024
Everyone was very friendly and made our stay feel special. The only slight downside was at the La Toc restaurant the night we ate. Not sure if they were short staffed or had some issues. It took an hour and a half to get an app and entree. Every other restaurant was very speedy service. Staff was great and friendly and seemed to want to go out of their way to make our stay enjoyable.
Comment from Hotel Management
4 Mar 2024 by HP, Hotel Management
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards
by A verified traveler
Posted 18 Feb 2024
Property needs updating,looks dirty,food offerings very poor
Comment from Hotel Management
23 Feb 2024 by HP, Hotel Management
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards
by A verified traveler
Posted 3 Feb 2024
This property is located one hour from main airport on a winding road with treacherous curves.Once you are there,the staff makes you feel in heaven but the property is a little dated and definitely not handicap friendly. The bufette is adequate but not remarkable. There are several good restaurants. La Toc, their flagship one is excellent as a good French restaurant should be.The others are so so.Be wary of the tuors. They are expensive and not that great. You can do better off on your own. All in all, they are better values for your money. Such as the Sandal Grand
Comment from Hotel Management
5 Feb 2024 by HP, Hotel Management
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards
by A verified traveler
Posted 2 Feb 2024
St. Lucia is a beautiful place! The people at sandals were very accommodating. The resort itself is very old and needs updating. The food at the Piton restaurant, which is reservations only was good but they made it difficult to get reservations as I believe the Butler rooms get first choice. For the money I was expecting a much nicer room and better food.
Comment from Hotel Management
5 Feb 2024 by HP, Hotel Management
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards
by A verified traveler
Posted 20 Jan 2024 on Orbitz
Beautiful property and amazing staff!! Such kind and caring people! Food was upscale cafeteria food and lacked flavor. Grounds were beautiful and well cared for. We enjoyed walking the property and taking in all the views of the ocean every day!
Comment from Hotel Management
22 Jan 2024 by HP, Hotel Management
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards
