Ratings based on 972 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
The resort was beautiful; the pictures online are a great realistic description. Some staff memebers seem to cater more to the Caucasian staff and that was a little disappointing. The resort did not allow me to experience the "Adult only" benefits due to them allowing kids to be on the adult side and in our pool. I didnt even feel comfortable wearing certain swimsuits because kids were around. Besides that I really enjoyed the resort
by A verified traveler
Posted 28 May 2024
I really enjoyed the property. The only concern was that the beach needed to be cleared
by A verified traveler
Posted 28 May 2024
Resort was very clean. Food was good for an all-inclusive resort. Most of the staff were very friendly and helpful. Beach was not very nice.
Comment from Hotel Management
28 May 2024 by Dear Krysta, Hotel Management
Dear Krystal, It is a pleasure for us to know that your experience exceeded your expectations. Our number one priority is to make every guest experience exceptional and as special as it can be. We hope that Margaritaville Island Reserve Cap Cana will be your preferred resort for your next visit to Punta Cana and Dominican Republic.!Fins Up!
by A verified traveler
Posted 28 May 2024
The food could have been better
Bland
Comment from Hotel Management
28 May 2024 by Dear Batriah,, Hotel Management
Dear Batriah,Thank you very much for taking the time to share your experience on ExpediaWhile we are very happy to know you did find many aspects of your stay to be enjoyable, we are disappointed to learn of the challenges you encountered with services extended by members of our teams. Typically, we are known to provide our guests with an unmatched level of service however we are very sorry if that was not your experience. We hope to have an opportunity to host you once again in the future, so that we may provide you with the stay you had envisioned.!Fins Up!
by A verified traveler
Posted 27 May 2024
by A verified traveler
Posted 27 May 2024
Muy Profesionales
Comment from Hotel Management
28 May 2024 by Dear Jorge, Hotel Management
Estimado JorgeGracias por permitirnos recibirlo durante su reciente visita en Margaritaville Cap Cana y por tomarse el tiempo para compartir sus palabras de agradecimiento.¡Fins Up!
by A verified traveler
Posted 26 May 2024
Loved it
Comment from Hotel Management
28 May 2024 by Dear Hayley, Hotel Management
Dear Hayley, Thank you for your review. We look forward to welcoming you at our Karisma properties in the future. !Fins Up!
by A verified traveler
Posted 26 May 2024
Did not liek food at all, staff found to be overbearing when booking excursions.
by A verified traveler
Posted 25 May 2024
Property is very nice, definitely a spot for you and your partner. Quiet and relaxing.
Comment from Hotel Management
26 May 2024 by Dear, Hotel Management
Dear Kayla,Thank you for your review. We look forward to welcoming you at our Karisma properties in the future. !Fins Up!
by A verified traveler
Posted 24 May 2024
Comment from Hotel Management
26 May 2024 by Dear Sibel,, Hotel Management
Dear Sibel,Thank you for your review. We look forward to welcoming you at our Karisma properties in the future. !Fins Up!
