Ratings based on 20 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Short overnight stay.
Posted 5 Jan 2020 on HotelsWe arrived late from our flight in from Singapore. The room was very large and nice. The bed was comfortable a big. One thing we did notice about the water when we showered is that the water smelled bad. It was more of a sulfur smell than anything. If have encountered this before in my life but not very often. The property was very nice and the pools was also very nice. The room came with a free breakfast which wasn't that wonderful. It was rather limited in what you could order for breakfast so you didn't have that much to eat. The food provided was good just not plentiful.
by A verified traveler
our stay!
Posted 5 Oct 2019 on HotelsHotel was very nice and easy to get to local restaurants and beach.
Comment from Hotel Management
24 Oct 2019 by Lebak Bali Residence, Hotel Management
thank you for your feedback
we are waiting your next stay in Lebak
by A verified traveler
Don’t stay here
Posted 12 Sep 2019 on HotelsIt was awful! We didn’t even get to stay as they didn’t have a baby cot like promised and then the staff tried to charge half the cost of the room for a mattress on the floor for myself and my baby that they had dragged on the dirty grass. I was shocked at the lack of decency none the less service.
Comment from Hotel Management
26 Sep 2019 by ayu, Hotel Management
we waiting your confirmation about extra cost which will be charged for the baby cot. to avoid missed understanding after
so we were not provide the baby cot when you arrived due we not accept it yet
thank you
sorry for the inconvenience
by A verified traveler
Posted 28 Aug 2019 on Hotels
by A verified traveler
Posted 28 Jun 2019 on Wotif
It wasn’t too busy during day and it is set off road so although road busy, you couldn’t hear traffic
by A verified traveler
Nice place in Canngu
Posted 24 Apr 2019 on HotelsGot off to a ropey start with some bad stains on the bed sheets and 3/5 lights not working, but the staff were great and fixed this promtly.
There's three pools here too. We only have access to two but we could always get sun beds for both of us.
Overall pleased with our stay and would go back.
Comment from Hotel Management
30 Sep 2019 by semara, Hotel Management
thank you for your positive feedback
10/10 reviewed is help us to put our place in good value.
can't waiting your next stay with us in CANGGU, we will always try to improve
thank you
Recommended
for Couplesby A verified traveler from Sydney
Very convenient spot on Jalan Batu Bolong.
Posted 2 Mar 2017
Pros: The staff are certainly the best asset of this villa. The location is also very convenient.
Cons: The aircon potentially needs a service and perhaps some better lighting in the villa.
Location: Great location in Canggu close to everything and very convenient by scooter.
The villas are well appointed and in a convenient location on Jalan Batu Bolong. The room I had was a little bit dark and the air conditioning wasn't the best, but if it were left on all day on the coldest setting it still kept the room cool. The staff are all incredibly friendly and helpful, even arranging a scooter hire and airport drop off. The pool is nice and the deckchairs provided a nice spot for reading a book.
Comment from Hotel Management
30 Sep 2019 by Mrs Putu, Hotel Management
thank you for your positive feedback
5/5 review is help us to put our place in good value.
can't waiting your next stay with us, we will always improve
thank you
by Tracy from Australia
Not impressed. Booked 4 nights left after 2.
Posted 24 May 2016 on HotelsCommunication is not great. Did not get the rooms we booked & because there is no communication too bad for us. Room was really hot air con did not work properly. Breakfast is very basic. No bar fridge in rooms.
by A verified traveler
Posted 10 Jun 2019
Wir haben uns dort mit unserer 10 Monate alten Tochter sehr gut aufgehoben gefühlt.
Wir sind fast jeden Tag zu Fuß zum Strand gegangen und konnten so aussuchen, wo wir zu Mittag essen gehen. In Canggu wurden wir kein einziges Mal enttäuscht. Das einzige, was ich mir ab und zu noch gewünscht hätte, wäre ein hotelinternes Restaurant, in dem man abends vielleicht noch eine Kleinigkeit essen könnte. Ansonsten nichts zu bemängeln.
Comment from Hotel Management
30 Sep 2019 by semara, Hotel Management
thank you for your positive feedback
5/5 review is help us to put our place in good value.
can't waiting your next stay with us, we will always improve
thank you
by A verified traveler
Posted 30 May 2019 on Hotels
Wunderbare Anlage und sehr nette Familie.
