Ratings based on 1,245 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
Ivan at the front desk was the best!! His guest service was first class
Comment from Hotel Management
21 May 2024 by Social Media Coordinator, Hotel Management
Dear Rocio,Thank you for your wonderful feedback! We're thrilled to hear that Ivan at the front desk provided you with first class service. We'll be sure to pass along your compliments to him. We look forward to welcoming you back for another exceptional stay!Be well
by A verified traveler
Posted 20 May 2024
Friendly
Comment from Hotel Management
20 May 2024 by Social Media Coordinator, Hotel Management
Dear Thomas,On behalf of the entire hotel team, we want to thank you for sharing your feedback with us during your stay at the Westin Resort & Spa, Cancun.
by A verified traveler
Posted 20 May 2024
Nice place.
Comment from Hotel Management
20 May 2024 by Social Media Coordinator, Hotel Management
Dear Cecile, Thank you so much for staying with us at The Westin Resort and Spa Cancun and for sharing your feedback with us. It was a pleasure to host you and we hope to have the chance again very soon.Be well,
by A verified traveler
Posted 19 May 2024
Muy bonito hotel y assecible por el precio y tiene la facilidad de coger transporte al salir del hotel hay una parada de guagua que te lleva a todas parte de cancun , el personal muy amable aunque estubimos la mayor parte fuera del hotel me gusto lo volveria a quedar en el westin
Comment from Hotel Management
20 May 2024 by Social Media Coordinator, Hotel Management
Estimada Mayreni,En nombre de todo el equipo del hotel, queremos agradecerle por compartir su comentario con nosotros durante su reciente estancia en el Westin Resort & Spa, Cancún.
by A verified traveler
Posted 19 May 2024
It was good. We really enjoyed the beach view.
Comment from Hotel Management
19 May 2024 by Social Media Coordinator, Hotel Management
Dear Malika,On behalf of the entire hotel team, we want to thank you for sharing your feedback with us during your stay at the Westin Resort & Spa, Cancun.
by A verified traveler
Posted 18 May 2024
I loved the serenity and peacefulness of this property.
Comment from Hotel Management
19 May 2024 by Social Media Coordinator, Hotel Management
Dear Kimberly,On behalf of the entire hotel team, we want to thank you for sharing your feedback with us during your stay at the Westin Resort & Spa, Cancun
by A verified traveler
Posted 17 May 2024
I liked the beach.
Comment from Hotel Management
21 May 2024 by Social Media Coordinator, Hotel Management
Dear Steve,On behalf of the entire hotel team, we want to thank you for sharing your feedback with us during your stay at the Westin Resort & Spa, Cancun.
by A verified traveler
Posted 16 May 2024
The beach view was amazing and pools were awesome staff is great good service would recommend
Comment from Hotel Management
16 May 2024 by Social Media Coordinator, Hotel Management
Dear Iliana, Thank you so much for staying with us at The Westin Resort and Spa Cancun and for sharing your feedback with us. We are delighted to know you enjoyed our beautiful beaches and pools, as well as your room. It was a pleasure to host you and we hope to have the chance again very soon.Be well,
by A verified traveler
Posted 16 May 2024
Great place to stay
Comment from Hotel Management
16 May 2024 by Social Media Coordinator, Hotel Management
Dear Yeidy, Thank you so much for staying with us at The Westin Resort and Spa Cancun and for sharing your feedback with us. It was a pleasure to host you and we hope to have the chance again very soon.Be well,
by A verified traveler
Posted 15 May 2024
The Westin was super nice and clean. Incredible views of the beach and staff very friendly and accomodating.
Comment from Hotel Management
15 May 2024 by Social Media Coordinator, Hotel Management
Dear Eleazar,Thank you for taking the time to share your feedback with us!We're thrilled to hear that you had a super nice and clean experience at our property. It's wonderful to know that you enjoyed the incredible views of the beach and found our staff to be very friendly and accommodating. Providing exceptional service and a memorable stay is what we strive for.We look forward to welcoming you back for another fantastic experience!Warm regards,
