Ratings based on 1,492 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 May 2024
Great Location, friendly staff
by A verified traveler
Posted 30 Mar 2024
Kitchen was a little outdated but beds and bathrooms were great.
Comment from Hotel Management
2 Apr 2024 by Mirka , Hotel Management
Dear Nicole, Thank you for taking the time to share your experience and provide us with valuable feedback. We hope you enjoyed your stay with us and we look forward to the opportunity of hosting you again soon. Kind regards, Mirka
by A verified traveler
Posted 10 Mar 2024
Great, no, awesome neighbourhood in terms of eating out options and groceries. Clean apartment. Well appointed kitchen with dishwasher, cutlery and crockery and a coffee capsule machine. You can walk to the train station if you're taking the train to/from Sydney and there's buses every half hour or better to get to the city centre. You can also rent a couple of bikes from reception. Or it's a short drive to most places you'd want to go to in Canberra as a visitor. Decently priced given the location and neighbourhood, especially if you're travelling as a group.
Just lacking in attention to details in design and maintenance but nothing major - nitpicking, really - e.g. Lack of bug strips or seals between the glass doors and flyscreen doors on the balconies, the wrong sized flyscreen doors being installed for their respective glass doors, some cosmetic damage to gyprock and paintwork that could've been prevented through the installation of doorstops. Again, nitpicking.
Comment from Hotel Management
12 Mar 2024 by Mirka , Hotel Management
Dear Vi, Thank you for taking the time to provide us with valuable feedback! We are delighted you enjoyed your time with us and found the apartment clean and ideally located. We hope to have the pleasure of hosting you again soon. Kind regards, Mirka
by A verified traveler
Posted 28 Feb 2024
Comment from Hotel Management
1 Mar 2024 by Mirka , Hotel Management
Dear Mylene, Thank you for your excellent rating! We are delighted you enjoyed your stay with us and we hope to have the pleasure of welcoming you back soon. Kind regards, Mirka
by A verified traveler
Highly recommend
Posted 4 Jan 2024 on HotelsA very comfortable apartment. It had everything we needed and was clean and comfortable. We'll be staying again.
Comment from Hotel Management
10 Jan 2024 by Mirka , Hotel Management
Dear Kenneth, Thank you for your lovely review! We are delighted to see you thoroughly enjoyed your time with us and we look forward to welcoming you back on your next visit to Canberra. Kind regards, Mirka
by A verified traveler
Family friendly
Posted 30 Dec 2023 on HotelsGreat apartment, clean, very comfortable (except for the sofa which wasn’t comfortable), convenient and spacious. Great heated pool and convenient parking.
Comment from Hotel Management
1 Jan 2024 by Mirka , Hotel Management
Dear Sienna, Thank you for taking the time to leave a kind review. We are delighted you enjoyed your stay and we hope to have the pleasure of hosting you again. Kind regards, Mirka
by A verified traveler
Posted 10 Dec 2023 on Hotels
Comment from Hotel Management
10 Dec 2023 by Aidan, Hotel Management
Good morning Rhonda,Thank you for taking the time to leave us a review regarding your recent stay here at Pinnacle Apartments. We are overjoyed to see that your stay was a positive one, and we look forward to welcoming you back as our guest again sometime soon!
by A verified traveler
Posted 17 Nov 2023 on Hotels
Comment from Hotel Management
20 Nov 2023 by Mirka , Hotel Management
Dear Teresa, Thank you for your excellent rating! We are delighted you enjoyed your stay with us and we hope to have the pleasure of hosting you again soon. Kind regards, Mirka
by A verified traveler
Posted 14 Nov 2023
Comment from Hotel Management
5 Dec 2023 by Mirka , Hotel Management
Dear Warren, Thank you for your great rating! We hope you enjoyed your time with us and we look forward to opportunity of hosting you again. Kind regards, Mirka
by A verified traveler
Posted 6 Nov 2023 on Hotels
Very clean. The WIFI was terrible and there is almost no Optus reception so that was a problem. The single beds were really only big enough for children or short and very small adults. Good location.
Comment from Hotel Management
6 Nov 2023 by Mirka , Hotel Management
Dear Maree, Thank you for taking the time to leave a review and provide constructive feedback. We are delighted you found the apartment clean and ideally located. We hope to have the pleasure of hosting you again. Kind regards, Mirka
