Ratings based on 989 Verified Reviews

4.3 out of 5
86% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 17 Apr 2024
Cosy ambience earthy with lots of wood
Comment from Hotel Management
19 Apr 2024 by Nitya, Hotel Management
Hi Peter,Thank you for taking a moment to share your wonderful experience at Ovolo Nishi. We are so pleased to hear you found everything to your liking. We look forward to welcoming you back again soon.Regards,Nitya
4 out of 5
by A verified traveler

Posted 2 Apr 2024
Love staying here for the quiet rooms and styling. Some elements are getting a little tired and stay seemed a little unsure off themselves at times. Love the free mini bar but missed bubbles on arrival that we've had before.
Comment from Hotel Management
3 Apr 2024 by Nitya, Hotel Management
Hi Claire,Thank you for taking a moment to share your experience at Ovolo Nishi. We are so pleased to hear you found hotel and styling to your liking. We look forward to welcoming you back again soon.Regards,Nitya
3 out of 5
by A verified traveler

Posted 30 Mar 2024
Overall a lovely stay however the walls were quite thin and we could hear the others snoring, loud breathing and children crying right behind our bed.
Comment from Hotel Management
3 Apr 2024 by Nitya, Hotel Management
Hi Natalie,We appreciate your taking the time to leave a valuable feedback. We’re delighted to hear that your overall stay was amazing. We’re sorry to hear about the noisy neighbours. Unfortunately, things can sometimes happen that are out of our control however we have 24 hours guest service team who can assist if you require quite room. We look forward to seeing you again soon.Regards,Nitya
5 out of 5
by A verified traveler

Posted 29 Mar 2024
Property, location and room was excellent, as was reception staff. Service team in the breakfast restaurant were terrible - not trained, undirected and extremely poor service.
Comment from Hotel Management
3 Apr 2024 by Nitya, Hotel Management
Hi Sean,Thank you for taking a moment to share your wonderful experience at Ovolo Nishi. We are so pleased to hear you found hotel, location and room to your liking.We apologize that our breakfast service was below average. Food and Beverage manager has been notified to address this with his team. We look forward to welcoming you back soon.Regards, Nitya
5 out of 5
by A verified traveler

Posted 5 Mar 2024
I liked the design of the public areas and the room design. The bed was very comfortable I enjoyed the choices for the breakfast.
Comment from Hotel Management
8 Mar 2024 by Nitya, Hotel Management
Hi Brian,Thank you so much for taking the time to leave us wonderful feedback. We’re thrilled to hear that we made a good impression on you and you loved the design of room.We hope you’ll visit us again soon.Many thanks,Nitya
3 out of 5
by A verified traveler

Posted 3 Mar 2024
Comment from Hotel Management
25 Mar 2024 by Nitya, Hotel Management
Hi Michael, Thank you for taking out time to rate your stay at Ovolo Nishi. We look forward to welcoming you back at Ovolo Nishi for a wonderful experience. Regards,Nitya
5 out of 5
by A verified traveler from COCKBURN CENTRAL

Posted 15 Feb 2024
Comment from Hotel Management
18 Feb 2024 by Nitya, Hotel Management
Hi Kevin,Thank you so much for taking the time to leave an excellent rating. We look forward to welcoming you back at Ovolo Nishi. Regards,Nitya
5 out of 5
by A verified traveler from MOSMAN

Posted 5 Feb 2024
Comment from Hotel Management
8 Feb 2024 by Nitya, Hotel Management
Hi Melinda,Thanks for sharing your wonderful rating. Regards,Nitya
5 out of 5
by A verified traveler

Posted 29 Jan 2024 on Hotels
Comment from Hotel Management
1 Feb 2024 by Nitya, Hotel Management
Thank you for excellent rating Abraham. We look forward to welcome you back soon.
4 out of 5
by A verified traveler

Posted 29 Jan 2024 on Hotels
Comment from Hotel Management
1 Feb 2024 by Nitya, Hotel Management
Hi Lanh,Thank you for taking out time to rate your stay at Ovolo Nishi. We look forward to welcoming you back soon.Regards,Nitya