Ratings based on 983 Verified Reviews
3.6 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
Aircon/ heater is not enough for the whole room. Very strong smell comes from the bathroom.
by A verified traveler
Posted 22 May 2024
Great place to stay close to Canberra. The room was quiet and parking included just in front of our room. Buffet breakfast available and free for 1 kid.
Comment from Hotel Management
25 May 2024 by George Wenur, Hotel Management
Dear Jany,Thank you for taking the time to share your wonderful feedback on Expedia. We're delighted to hear that you enjoyed your stay with us and found the location convenient, the room quiet, and the parking convenient.We're also pleased to know that you appreciated the buffet breakfast and the complimentary breakfast for one child. It was a pleasure to have you as our guest, and we look forward to welcoming you back for another great stay.Best regards,George Wenur
by A verified traveler
Posted 2 May 2024
I really liked the room very large with a couch and coffee table very comfortable bed and good size fridge.
Comment from Hotel Management
4 May 2024 by George Wenur, Hotel Management
Dear Peter,Thank you for choosing to stay with us and for your wonderful review. We're delighted to hear that you enjoyed your room, especially the size, comfort of the bed, and the amenities provided.We appreciate your feedback and hope to welcome you back for another great stay.Best regards,George Wenur
by A verified traveler
Posted 2 May 2024
This is very big area but not well maintained. Common space lights are not working. Also winter heaters are not working.food quality also not except able. I don't think anyone should book this as it name says ibis but it's not worth it.
Comment from Hotel Management
2 May 2024 by George Wenur, Hotel Management
Dear Girija Shankar,Thank you for staying with us and for your feedback. We apologize for the issues you experienced during your stay.We are sorry to hear about the maintenance issues you encountered and the quality of food did not meet your expectations. Your feedback is valuable to us, and we will address these concerns to improve our services and facilities.We appreciate your feedback and hope to have the opportunity to welcome you back for a much-improved experience.Best regards,George Wenur
by A verified traveler from Boronia
Posted 7 Apr 2024
It's a typical highway motel that serves the purpose quite well. Use the location pin to navigate to the property as the address was misleading.
Comment from Hotel Management
11 Apr 2024 by George Wenur, Hotel Management
Dear Yogaesh,Thank you for your feedback. We're delighted to hear that our motel served your needs well. We appreciate your tip about using the location pin for navigation, and we'll work to clarify our address information. We hope to welcome you back on your next trip!Warm Regards,George Wenur
by A verified traveler
Posted 7 Apr 2024
We arrived on time but room was not ready check in time was 2pm . on reception he said we have to wait another 20 mins or half an hour they give us coffee vouchers .apart of that room was average .
Comment from Hotel Management
7 Apr 2024 by George Wenur, Hotel Management
Dear Surinder,I'm sorry to hear about the delay in your room being ready upon arrival. It's good to know that the staff provided you with coffee vouchers to make up for the inconvenience. If there are any other aspects of your stay you'd like to discuss or if there's anything we can do to improve, please feel free to let us know. We appreciate your feedback.Kind regards,George Wenur
by A verified traveler
Posted 21 Mar 2024
Comment from Hotel Management
23 Mar 2024 by George Wenur, Hotel Management
Dear Ghanshyambhai,Thank you for taking the time to review our hotel. We appreciate your feedback and hope to welcome you back for an improved experience in the future.Best regards,George Wenur
by A verified traveler
Posted 17 Mar 2024
Need a proper lighting in the room and in the parking area during night and microwave in the room.
Comment from Hotel Management
20 Mar 2024 by george, Hotel Management
Dear Sujit,Thank you for your feedback. We appreciate your suggestions regarding the lighting in the room and parking area, as well as the request for a microwave in the room. We will take these into consideration as we continue to improve our facilities and services.If you have any further feedback or if there is anything else we can assist you with, please do not hesitate to let us know.Best regards,George Wenur
by A verified traveler
Posted 10 Mar 2024
Easy to get to and breakfast was plesent
Comment from Hotel Management
11 Mar 2024 by George Wenur, Hotel Management
Dear Mathieu,Thank you for choosing to stay with us and for taking the time to leave a review. We're delighted to hear that you found our location easy to get to and that you enjoyed our breakfast.We appreciate your feedback and hope to have the opportunity to welcome you back for another enjoyable stay in the future.Best regards,George Wenur
by A verified traveler
Posted 4 Mar 2024
The motel room was clean, the pool was lovely, the park great for kids.
We would stay here again.
Comment from Hotel Management
5 Mar 2024 by George Wenur, Hotel Management
Dear Michelle,Thank you so much for your kind review! We're delighted to hear that you enjoyed your stay with us, and that you found the motel room clean, the pool lovely, and the park great for kids. We look forward to welcoming you back for another enjoyable stay in the future!Warm regards,George Wenur
