Ratings based on 178 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.1 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Apr 2024
Enough for what you need to stay the night if you are up and about during the day
Comment from Hotel Management
24 Apr 2024 by Team CAC, Hotel Management
Thank you for providing such positive feedback. We are thrilled to hear that you enjoyed your stay, and we hope to continue exceeding your expectations in the future.
by A verified traveler
Posted 1 Apr 2024
We enjoyed our stay but it wasn’t value for money. If it was cheaper we’d be back.
Comment from Hotel Management
2 Apr 2024 by Sam - Canberra Accom. Centre, Hotel Management
Hi Mel!Thank you for sharing your thoughts, and we're thrilled to hear you enjoyed your stay! We understand the importance of value for money, and can assure you that we've already squeezed our prices tighter than a jar of pickles at a pickle festival. But fear not, we're always on the lookout for ways to sprinkle a little extra magic into our offerings. So, while we can't promise to drop our prices to the level of finding loose change in the couch cushions, we'll keep striving to make your next stay even more affordable. We hope to welcome you back soon!
by A verified traveler
Posted 24 Mar 2024
It is a good economic stayed for single.
Friendly staff and convenient location.
Comment from Hotel Management
21 Apr 2024 by Team CAC, Hotel Management
Thank you for sharing your experience with us, Yuan! We're glad to hear that you enjoyed your stay, and we hope to welcome you back soon. Best regards
by A verified traveler
Posted 22 Mar 2024
I enjoyed my stay here, it was quiet and the people who work there were all very friendly. It's student accomodation which brought me back to my university days, however everything was expected, the location is central and for the price it is an easy stay!
Comment from Hotel Management
2 Apr 2024 by Team CAC, Hotel Management
Thank you, Kelvyn, for your feedback! We are delighted to hear that you enjoyed your stay here with us. We hope to see you again.
by A verified traveler
Posted 20 Mar 2024
Comment from Hotel Management
2 Apr 2024 by Team CAC, Hotel Management
We appreciate your time in giving us your rating and also take this opportunity to thank you for staying with us. We look forward to hosting you again.
by A verified traveler
Posted 13 Mar 2024
Great location for a short stay in Canberra, staff and other guests were lovely and right by light rail. Was very impressed. The only thing would be I wish there were fans or aircon in the rooms as it was quite hot
Comment from Hotel Management
13 Mar 2024 by Sam - Canberra Accom. Centre, Hotel Management
Thanks for the feedback JD, we really appreciate it and are glad that you enjoyed your stay with us. Airconditioning is certainly something we're currently looking into!
by A verified traveler from Westbury
Posted 6 Mar 2024
Stayed there before, the week before and if passing through Canberra again would like to stay again.
Comment from Hotel Management
7 Mar 2024 by Sam - Canberra Accom. Centre, Hotel Management
Thanks so much for your feedback Frederick! Don't forget to book with us direct next time and we're happy to offer a discount. Look forward to having you stay with us again soon!
by A verified traveler
Posted 28 Feb 2024
Very dirty and poor staff
Comment from Hotel Management
4 Mar 2024 by CAC Team, Hotel Management
Hello Thomas,Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologise for the disappointment you experienced with the cleanliness of our facilities and the level of service provided by our staff. We will definitely look into these and hopefully have the opportunity to welcome you back for a more positive experience. Thank you again for bringing these issues to our attention. We appreciate your valuable feedback as it helps us to continually improve our services.Warm regards,
by A verified traveler
Posted 28 Jan 2024
Value and Safety are Excellent
Comment from Hotel Management
4 Feb 2024 by Team CAC, Hotel Management
Thank you, Roger, for the perfect 5 out of 5 rating.
by A verified traveler
Posted 25 Jan 2024 on Lastminute
Reasonable price, right at tram stop, well maintained, very clean, very comfortable bed. Basic accommodation in convenient location
Comment from Hotel Management
27 Jan 2024 by Team CAC, Hotel Management
Thank you so much for the fantastic 10/10 review, Peter! We're delighted to hear that you enjoyed your stay with us. Your feedback means a lot, and we hope to welcome you back soon.
