Ratings based on 971 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Norwich
Posted 28 May 2024
Nice hotel, and great facilities,
Breakfast was very good,
But we couldn't use the pool area due to classes in progress, on a bank holiday. We selected the hotel because of the pool area.
Comment from Hotel Management
28 May 2024 by Maddi Cooper , Hotel Management
Dear Leonora, Thank you for your comments. During bank holidays and school holidays we do experience very high volumes in the health club and so waiting lists are made. I am sorry for the inconvenience caused to you and hope to welcome you back in the future to enjoy a leisurely swim. Maddi Cooper, Guest relations
by A verified traveler
Posted 19 Apr 2024
New .. friendly.. well presented and new
Comment from Hotel Management
22 Apr 2024 by Livvy Hamilton , Hotel Management
Dear GuestThank you for your review and I hope we can welcome you back to the hotel again in the future.Kind regardsLivvy HamiltonGuest Relations
by A verified traveler
Posted 13 Apr 2024
outstandingly kind staff
Comment from Hotel Management
15 Apr 2024 by Livvy Hamilton , Hotel Management
Dear GuestThank you for your review and I am so pleased you enjoyed your recent stay with us.Kind regardsLivvy HamiltonGuest Relations
by A verified traveler from London
Posted 19 Mar 2024
Good family spot
Comment from Hotel Management
26 Mar 2024 by Livvy Hamilton , Hotel Management
Dear GuestThank you for your review and I am pleased you enjoyed your recent stay. Kind regardsLivvy HamiltonGuest Relations
by A verified traveler
Posted 17 Mar 2024
Brilliant front desk service, excellent breakfast and cozy bed. If have chance come back, it will be my best selection.
Comment from Hotel Management
19 Mar 2024 by Livvy Hamilton , Hotel Management
Dear GuestThank you for your review and I am so pleased you enjoyed your recent stay with us. I hope we can welcome you back to the hotel again in the future.Kind regardsLivvy HamiltonGuest Relations
by A verified traveler
Posted 10 Mar 2024
The only thing that let our stay down was the miserable receptionist that was working when we booked in. She wouldnt make eye contact, had no smile and was generally very miserable. Otherwise all was very good.
Comment from Hotel Management
11 Mar 2024 by Livvy Hamilton , Hotel Management
Dear GuestThank you for your review and I am pleased you enjoyed your stay but I am sorry you had this experience with reception. I have passed on your comments.Kind regardsLivvy HamiltonGuest Relations
by A verified traveler
Posted 7 Mar 2024
Me and my 2 sons had an amazing time staying here lovely staff and restaurant and the facilities swimming etc was great . Looking forward to staying again
Comment from Hotel Management
8 Mar 2024 by Livvy Hamilton , Hotel Management
Dear GuestThank you for your review and I am so pleased you and your boys enjoyed your recent stay with us. I hope we can welcome you back to the hotel again in the future.Kind regards Livvy Hamilton Guest Relations
by A verified traveler
Posted 3 Mar 2024
Friendly staff. Very clean room. Also quiet at night.
Comment from Hotel Management
4 Mar 2024 by Livvy Hamilton , Hotel Management
Dear GuestThank you for your review and I am so pleased you enjoyed your recent stay with us. Kind regardsLivvy HamiltonGuest Relations
by A verified traveler
Posted 25 Feb 2024 on Hotels
Comment from Hotel Management
28 Feb 2024 by Livvy Hamilton , Hotel Management
Dear Guest Thank you for your review.Kind regards Livvy Hamilton Guest Relations
by A verified traveler
Posted 23 Feb 2024
Great in all aspects!
Comment from Hotel Management
25 Feb 2024 by Livvy Hamilton , Hotel Management
Dear Guest Thank you for your review and I am so pleased you enjoyed your recent stay with us.I hope we can welcome you back to the hotel again in the future. Kind regards Livvy Hamilton Guest Relations
