Ratings based on 982 Verified Reviews

4.6 out of 5
4.7 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 27 May 2024
Good location with easy access to major attractions around lake Louis area. The room is super clean and one bedroom with loft is a good option
5 out of 5
by A verified traveler

Posted 26 May 2024
The area is great right by the river lots walking paths but lots of construction in the area right now
5 out of 5
by A verified traveler

Posted 26 May 2024
Great Stay!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 May 2024
5 out of 5
by A verified traveler from Thornhill

Posted 24 May 2024
Nice, clean, beautiful suites, close to the Bow River and park behind..Helpful and very nice concierge Dislike the continuous construction around the areas & very over priced breakfast at hotel restaurant Will give it 10/10
4 out of 5
by A verified traveler from Beaumont

Posted 23 May 2024
We love staying there with our furry child
5 out of 5
by A verified traveler

Posted 21 May 2024
Great location. Well maintained. Great staff
5 out of 5
by A verified traveler

Posted 20 May 2024
The property was good. Needs a few upgrades but otherwise good. The staff was absolutely amazing! We stayed on the club floor and I cannot say enough good things about the club room and staff. The cleaning staff was awesome as well. The pool was not clean one day so we let the staff know and it was cleaned immediately. The gym was adequate for us. The surrounding area was also lovely with the restaurants and park near by. We will definitely be back.
5 out of 5
by A verified traveler from QUISPAMSIS

Posted 20 May 2024
Would return
5 out of 5
by A verified traveler

Posted 20 May 2024
Good customer service