Ratings based on 1,018 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Jun 2024
Great hotel and great rooms
by A verified traveler
Posted 16 Jun 2024
Very impressed by this hotel! Clean, spacious, good value. Would recommend and return.
by A verified traveler
Posted 13 Jun 2024
We were there for a training, I just wish it had an outdoor sitting area.
Comment from Hotel Management
13 Jun 2024 by Carrie, Hotel Management
Good Afternoon Lara,Thank you for taking the time to review your visit at our facilities. We apologize for any confusion you may have experienced with us not showing you where our outdoor sitting area is. We are sorry you were not able to enjoy the nice weather while attending your meetings. Please know we also recently opened our restaurant patio now that the warmer weather is here. We are so sorry for the inconvenience you experienced while here.Best Wishes,Carrie
by A verified traveler
Posted 12 Jun 2024
Actually beautiful property but nothing inside no proper restaurant or facilities
Comment from Hotel Management
15 Jun 2024 by Carrie, Hotel Management
Good Afternoon Sherjung,Thank you for taking the time to write a review of our facility and how beautiful you found it to be. I apologize for our front desk staff not notifying/showing you the location of our restaurant or amenities (pool, hot tub, sauna and fitness centre). Our restaurant is called XS Lounge and Grill, and it is open for breakfast from 6:30 am – 10 am, Lunch/Dinner 10am – 10pm daily. We also offer buffet lunch and dinner on Friday, Saturday, and Sundays. I will bring your concerns forward to the manager and we will review front desk procedures so that going forward other guests do not experience the same situation as you did. Again, I apologize for the inconvenience you experienced.Best Wishes,Carrie
by A verified traveler
Posted 12 Jun 2024
Located next to junk yard.
Comment from Hotel Management
12 Jun 2024 by Carrie, Hotel Management
Good Afternoon Michael,Thank you for staying with us and we appreciate you taking the time to leave us feedback. We apologize for the view of our neighbours and we understand your feelings towards having to look at this during your stay. Please know we try to ensure every guest has a pleasurable stay while visiting our facility we are sorry the view did not make your stay the best it could be.Kind Regards,Carrie
by A verified traveler
Posted 11 Jun 2024
Nice stay love to visit again
Comment from Hotel Management
11 Jun 2024 by Carrie, Hotel Management
Good Afternoon Arshdeep,We are so pleased to hear that you had such a wonderful experience with us. Thank you very much for leaving us feedback on your stay. We would be more than happy to welcome you back anytime.Thank you,Carrie
by A verified traveler
Posted 10 Jun 2024
Great
Comment from Hotel Management
11 Jun 2024 by Carrie, Hotel Management
Good Afternoon Andrea,We are so pleased to hear that you had a great stay at our hotel. Thank you for taking the time to leave us a review.Many Thanks,Carrie
by A verified traveler
Posted 9 Jun 2024
All good, quick stay, close to the airport.
Comment from Hotel Management
11 Jun 2024 by Carrie, Hotel Management
Good Afternoon Roger,We appreciate you taking the time to send us feedback about your stay. We are pleased to hear that you found our facilities location being close to the airport a great addition to your stay.Best Wishes,Carrie
by A verified traveler
Posted 6 Jun 2024
Comment from Hotel Management
8 Jun 2024 by Carrie, Hotel Management
Good Afternoon Jennifer,Thank you for leaving us a review regarding your stay. Should you have any specific feedback on how we can improve your experience please feel free to let us know.Thank you,Carrie
by A verified traveler
Posted 5 Jun 2024
Surprisingly quiet being so close to airport.
Comment from Hotel Management
8 Jun 2024 by Carrie, Hotel Management
Good Afternoon David,Thank you for taking the time to give us feedback about your stay we really appreciate it. We are so happy to hear that you enjoyed your stay with us and found that although close to the airport the room was nice and quiet.Kind Regards,Carrie
