Ratings based on 975 Verified Reviews

4.4 out of 5
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 28 May 2024
Excellent service
Comment from Hotel Management
28 May 2024 by The Premier Calgary Plaza Team, Hotel Management
We appreciate your kind words and the 5-star review! We hope to see you again soon.
4 out of 5
by A verified traveler

Posted 27 May 2024
*
Comment from Hotel Management
28 May 2024 by The Premier Calgary Plaza Team, Hotel Management
Thank you for reviewing your experience and we hope you will visit us again soon.
5 out of 5
by A verified traveler

Posted 27 May 2024
Had no issues at all! I was very happy with the service from check in to check out!
Comment from Hotel Management
28 May 2024 by The Premier Calgary Plaza Team, Hotel Management
Thank you for the 5 out of 5 and for the fantastic feedback. We hope you will visit us again soon.
5 out of 5
by A verified traveler

Posted 27 May 2024
Staff were wonderful and a pleasant stay. Would definitely return.
Comment from Hotel Management
28 May 2024 by The Premier Calgary Plaza Team, Hotel Management
It is great to see you had a wonderful stay and thank you for the 5-star rating. We look forward to your next visit.
4 out of 5
by A verified traveler

Posted 27 May 2024
the swimming pools is small, i stay at best western o call hotel they have big swimming and water slide, is fun.
Comment from Hotel Management
28 May 2024 by The Premier Calgary Plaza Team, Hotel Management
Thank you for reviewing your experience with us and hope to see you again soon.
3 out of 5
by A verified traveler from Spruce grove

Posted 27 May 2024
The hotel smelled..The shower disnt work well. Barley any water was comjbg out and ut took so long for the water to heat up. There was construction going on..the hotel location isnt convenient
Comment from Hotel Management
28 May 2024 by The Premier Calgary Plaza Team, Hotel Management
Thank you for your review. We do not have any construction going on at our hotel. Was this review for the right property?
5 out of 5
by A verified traveler

Posted 25 May 2024
Was a great stay
Comment from Hotel Management
25 May 2024 by The Premier Calgary Plaza Team, Hotel Management
Thank you for the 5-star review! We hope you will visit us again soon.
5 out of 5
by A verified traveler from REGINA

Posted 25 May 2024
One of the best hotels
Comment from Hotel Management
25 May 2024 by The Premier Calgary Plaza Team, Hotel Management
Thank you for such a fantastic 5-star review, and we hope you will visit us again soon
2 out of 5
by A verified traveler

Posted 24 May 2024
Staff at reception weren’t very friendly and accommodating. There was an unpleasant smell in our room plus the sheets seemed like they were not changed
Comment from Hotel Management
24 May 2024 by The Premier Calgary Plaza Team, Hotel Management
We regret that you did not enjoy your experience and we can assure you that the sheets in your room were most certainly changed. We are sorry we did not have the opportunity to correct any issue during your stay and would have been happy to do so if we had been made aware. We hope you will choose to return to our hotel in the future.
4 out of 5
by A verified traveler

Posted 23 May 2024
Convenient locations. Helpful staff.
Comment from Hotel Management
24 May 2024 by The Premier Calgary Plaza Team, Hotel Management
We appreciate your kind words, and we hope to see you again soon.