Ratings based on 16 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jan 2024
My family loves everything in Crusoe Cabins & the entire Casobe. There's just some minor thing to fix in the cabin where we stayed - the shower door is not closing properly thus water goes out of the shower area making the toilet area always wet & slippery. But overall the stay was great, we'll definitely come back.
by A verified traveler from Burbank
Posted 10 Jul 2023
We would not recommend a stay to others based on our experience. Our “Sea View” room faced directly at Captain Barbozza’s restaurant so I feel very deceived by the room description from the
beginning. It is a partial view of the ocean at best and not a view at all if we are speaking honestly. For a resort that does not allow people to bring in food from the outside, we thought the restaurants would serve better food and be well prepared yet every day items on the menu were not available? The pool facilities also shut down for maintenance during our stay and then only partially reopened with some things working and others not working. The staff were friendly and attentive but many times things we asked were not provided correctly the first time which became frustrating over time. This may have been a communication problem as we spoke English exclusively and did not speak Tagalog. It is unfortunate because the resort has potential but for us, a group of 5 adults and 1 child that included 2 seniors in their 80s, it was neither comfortable or enjoyable and mostly a frustrating experience.
by A verified traveler
Nice open space, beach no good
Posted 1 Jul 2023 on HotelsNice cabins, spacious, bed was comfortable.
Lots of flies, cannot eat at Restaurant as it is open.
Hard to contact Guest Services for needs.
Beach filled with seagrass, will not recommend for small kids.
Okay for groups to hang out
by A verified traveler
Posted 13 Apr 2023
The staff of the resort are all polite and approachable, the service is first class. I loved the cabin that we stayed at. I will definitely come back.
by A verified traveler
Posted 26 Feb 2023
The beach is lovely, but there people selling goods that won't leave you alone that kind of ruins the experience.
by A verified traveler
Posted 17 Dec 2022 on Hotels
by A verified traveler
Posted 8 Dec 2022
All the staff are friendly and very accommodating to our needs. The tour around the resort and driven to our cabin in a golf cart was really nice. Our beach front cabin was perfect. Loved the complimentary warm & delicious banana bread to cabin guests. Also booked a pod/cocoon room in addition and that's pretty cool. The swimming pool is awesome with slides that's perfect for kids. There's also a basketball court and you can borrow bikes to use around the premises. There's only one restaurant in the resort and it would be better to have multiple choices. There's a coffee & ice cream truck but I suggest a Food Court since the resort is HUGE and there's plenty of space. I highly highly recommend this place for family and couples and I would definitely go back .
by A verified traveler
Posted 15 Sep 2022 on Hotels
Our stay went well and the place was quite relaxing. Aircon was sufficient but the shower was a bit challenging to get the right temperature.
by A verified traveler
Posted 27 Aug 2022
Very good place to stay for family staycation! Everything was so lovely and it’s modern unique style really attracts people. We truly enjoyed our stay & will definitely recommend it to our families and friends
by A verified traveler
Posted 3 Aug 2022 on Hotels
