Ratings based on 290 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 May 2024
Comment from Hotel Management
19 May 2024 by DYK, Hotel Management
Dear Kayo,Thank you for being loyal to IHG and for taking the time to share your experience.We are glad to know that you had a good time with us and found our services up to your expectations.Looking forward to welcoming you back soon.Sincerely,Dina Y KhalilPersonal Assistant to General Manager
by A verified traveler
Posted 17 May 2024
Room is too small and noisy
Comment from Hotel Management
19 May 2024 by DYK, Hotel Management
Dear Caroline,Thank you for staying at Holiday Inn Cairo Citystars.We hope you enjoyed your time with us, please accept our sincere apologies if you did no find your room up to your expectations.We hope you give us another opportunity to welcome you back and promise you a memorable stay.Sincerely,Dina Y KhalilPersonal Assistant to General Manager
by A verified traveler
Posted 14 May 2024
I had a wonderful stay
Comment from Hotel Management
19 May 2024 by DYK, Hotel Management
Dear Edmond,Thank you for being loyal to IHG and for taking the time to share your experience.We are glad to know that you had a good time with us, found our services up to your expectations and our colleagues to be professional.Looking forward to welcoming you back soon.Sincerely,Dina Y KhalilPersonal Assistant to General Manager
by A verified traveler
Posted 25 Apr 2024
It was beautiful hotel and so many options for dining and staff was excellent and shopping shopping mall.
Comment from Hotel Management
28 Apr 2024 by DYK, Hotel Management
Dear manjit,Thank you for being loyal to IHG and for taking the time to share your experience.We are glad to know that you had a good time with us, found our services up to your expectations and our colleagues to be professional.Looking forward to welcoming you back soon.Sincerely,Dina Y KhalilPersonal Assistant to General Manager
by A verified traveler from NEW YORK
Posted 19 Apr 2024
No adds everything is great
Comment from Hotel Management
21 Apr 2024 by DYK, Hotel Management
Dear WADDAH,Thank you for staying at Holiday Inn Cairo Citystars and for taking the time to rate your experience.We are glad to know that you enjoyed your time with us and found our services up to your expectations.Looking forward to welcoming you back soon.Sincerely,Dina Y KhalilPersonal Assistant to General Manager
by A verified traveler from Bremen
Posted 21 Mar 2024
Perfect
Comment from Hotel Management
26 Mar 2024 by DYK, Hotel Management
Dear Aieman,Thank you for staying at Holiday Inn Cairo Citystars and for taking the time to rate your experience.We are glad to know that you enjoyed your time with us and found our services up to your expectations.Looking forward to welcoming you back soon.Sincerely,Dina Y KhalilPersonal Assistant to General Manager
by A verified traveler
Posted 18 Mar 2024
Friendly staff. Convenient location Clean premises.
Comment from Hotel Management
19 Mar 2024 by DYK, Hotel Management
Dear Sylvia,Thank you for staying at Holiday Inn Cairo Citystars and for taking the time to share your experience.We are delighted to know that you had a good time with us, found our services up to your expectations and our colleagues to be professional.Looking forward to welcoming you back soon.Sincerely,Dina Y KhalilPersonal Assistant to General Manager
by A verified traveler
Posted 29 Feb 2024
Good staff , speaking English is a plus. Helpful reciption staff, great breakfast and staff , clean, quiet, but needs more hours in swimming area, and a microwave in each room will be great.
Thanks for making the trip a good trip
Comment from Hotel Management
18 Mar 2024 by DYK, Hotel Management
Dear Merry,Thank you for staying at Holiday Inn Cairo Citystars and for taking the time to share your experience.We are delighted to know that you had a good time with us, found our services up to your expectations and our colleagues to be professional.Looking forward to welcoming you back soon.Sincerely,Dina Y KhalilPersonal Assistant to General Manager
by A verified traveler
Posted 28 Feb 2024 on Hotels
Comment from Hotel Management
18 Mar 2024 by DYK, Hotel Management
Dear Petr,Thank you for staying at Holiday Inn Cairo Citystars and for taking the time to rate your experience.We are delighted to know that you had a good time with us and found our services up to your expectations.Looking forward to welcoming you back soon.Sincerely,Dina Y KhalilPersonal Assistant to General Manager
by A verified traveler
Posted 30 Jan 2024
Room very bad
Comment from Hotel Management
30 Jan 2024 by DYK, Hotel Management
Dear Nizar,Thank you for staying at Holiday Inn Cairo Citystars.We hope you enjoyed your time with us, please accept our sincere apologies if you did no find your room up to your expectations.We hope you give us another opportunity to welcome you back and promise you a memorable stay.Sincerely,Dina Y KhalilPersonal Assistant to General Manager
