Ratings based on 971 Verified Reviews

3.5 out of 5
69% of guests recommend
3.5 Room cleanliness
3.8 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 26 May 2024
Price and conveniently located.
5 out of 5
by A verified traveler

Posted 26 May 2024
Historic hotel in heart of shopping district. Well kept, interesting history is displayed on a plaque within hotel. Staff were not knowledgeable about surrounding area. I asked two different staff members multiple questions about area north of Cairns and neither could answer any of them.
3 out of 5
by A verified traveler

Posted 26 May 2024
On arrival we were told $100 deposit for your room key and $10 per day parking staff were friendly room was clean ver convenient to walking everywhere
3 out of 5
by A verified traveler

Posted 24 May 2024
Excellent location! Room was clean! Downside was the walls were paper thin, you could hear everything in rooms next door!
4 out of 5
by A verified traveler

Posted 14 May 2024
Every thing good no complain only small issues like fills up (milk,toilet paper)
5 out of 5
by A verified traveler

Posted 4 May 2024
An historic old Hotel, possibly the oldest remaining in Cairns. Has been updated to a good basic level. Everything you could wish for in a town centre, history hotel.
5 out of 5
by A verified traveler

Posted 4 May 2024
The location is great and the staff friendly and helpful.
4 out of 5
by A verified traveler

Posted 3 May 2024
Great location , clean room
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Apr 2024
2 out of 5
by A verified traveler

Posted 14 Apr 2024
The staff was very kind and helpful, but the bathroom was covered with ants. The walls are thin and the mattress as well. Good place if you just want to sleep and store luggage but not ideal for enjoying time at the hotel.