Ratings based on 39 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Not part of Peppers
Posted 29 Sep 2023 on HotelsRoom is privately owned, and so you are mostly on your own in terms if you need any support. We found that the resort itself is lovely, but the upstairs spa area is a bit tired - We did not use it. The wifi didn't work, and the key pickup drop off from a remote location was slightly inconvenient with the office unstaffed.
by A verified traveler
Posted 17 Sep 2023
Thank you for providing us with a wonderful place to have our honeymoon.
by A verified traveler from Dover
Posted 25 Aug 2023
The hot tub was not working and the water in it was not clean.
There was no paper towel or Kleenex.
by A verified traveler
Posted 21 Aug 2023
Good layout and beautiful gardens and pool area. Check in was quick, friendly and informative.
by A verified traveler
Posted 20 Aug 2023 on Lastminute
by A verified traveler
Posted 6 Aug 2023
The unit was great as it was a private rental that has use of facilities and pool of Peppers Resort. Method of getting keys was bizaar. Lock box with keys, was next to bus stop. Great. But found there was 700m walk with suitcases to property. How inconvenient.
Comment from Hotel Management
21 Aug 2023 by Elysium Collection, Hotel Management
Hi William, we are sorry that you feel you were not advised of distance to property in the many communications prior to your arrival. Keys and lock box are located at my office which is near to a bus stop. Most people understand this when booking a privately managed apartment. We are glad you liked the apartment. Kind regards
by A verified traveler
Posted 5 Apr 2023 on Wotif
Clean and modern apartment offering excellent views of the main pool.
Elysium staff fantastic!
Thank you to Stacey for all her efforts :)
by A verified traveler
Posted 28 Dec 2022
We loved everything
by A verified traveler
Posted 23 Nov 2022 on Lastminute
Beautiful grounds, with 3 amazing pools and in a fabulous location. Room a little dated and considering our stay was four nights there was not many toiletries provided (1 small soap, 1 small shampoo).
by A verified traveler
Posted 3 Aug 2022
Really enjoyed our check in experience.
The apartment was in a great condition, certainly a couple of areas that could be looked at by maintenance but really enjoyable stay. Will certainly be back :)
