Ratings based on 995 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 May 2024
All good
by A verified traveler
Posted 14 Feb 2024
Great, affordable hotel for travelers not wanting to break the bank with lodging. It’s fairly quiet (I know because I’m a light sleeper and has no problems). In fact the twin beds pulled together to make a king were quite comfortable. Odd that the room key is also the only way to turn on power to your entire room. So no charging anything or leaving the AC unit going while you’re out and about with key in hand. Didn’t partake of the Thai restaurant on property, but it sure looked popular. Great location if you don’t want to be in the middle of the CBD but want to walk there for restaurants, shopping, etc. (do walk the Promenade).
Comment from Hotel Management
14 Mar 2024 by Reception, Hotel Management
Thank you
by A verified traveler
Posted 4 Feb 2024 on Wotif
The blankets were stinky, poor pathetic breakfast very limited. Continental breakfast only comprised of tea/coffee, bread, butter,jam , peanut butter and strawberry yogurt, for a ridiculous price.
Requested early check in , receptionist promised to call when room was ready, never called.
Comment from Hotel Management
14 Mar 2024 by Reception, Hotel Management
Thank you
by A verified traveler
Posted 15 Jan 2024 on Wotif
Very affordable and clean. Staff were excellent. Close to hospitals and shops
Comment from Hotel Management
14 Mar 2024 by Reception, Hotel Management
Thank you
by A verified traveler
Posted 9 Jan 2024 on Wotif
The toilet paper holder was is not suited for the toilet roll,
Otherwise all is fine
Jimmy Mann
Comment from Hotel Management
14 Mar 2024 by Reception, Hotel Management
Thank you
by A verified traveler
Posted 7 Dec 2023
Easy to find great to eat
Comment from Hotel Management
14 Mar 2024 by Reception, Hotel Management
Thank you
by A verified traveler
Posted 28 Nov 2023 on Wotif
Very clean and convenient location. Yummy restaurant onsite too :)
Comment from Hotel Management
5 Dec 2023 by Reception, Hotel Management
Thank you.
by A verified traveler
Budget hotel with comfy bed and nice shower
Posted 19 Nov 2023 on HotelsStayed at the Hibiscus suit which was nicer than the Orchid since you get a sink, cookware and microwave if you need one. It was also brighter than the Orchid which has dark furniture. If you want a fancy hotel stay elsewhere, this is a budged hotel. The bed was very comfortable, I'm very picky and need a soft bed. The shower is big and spacious with a rain shower head. They have gated parking which was nice. The location is ok kind of far to walk downtown so we would park closer and then walk unless we just drove into downtown. House keeping didn't do much cleaning.
Comment from Hotel Management
23 Nov 2023 by Reception, Hotel Management
Thank you.
by A verified traveler
Posted 25 Oct 2023 on Hotels
Comment from Hotel Management
30 Oct 2023 by Reception, Hotel Management
Thank you.
by A verified traveler
Posted 15 Oct 2023 on Wotif
Location was perfect for my purposes, and price was affordable. Overall room presentation was clean and comfortable if showing some age. As with all humid locations, attention to mould in the bathroom could be better, but evrrything else spotless.
Comment from Hotel Management
16 Oct 2023 by Reception, Hotel Management
Thank you
