Ratings based on 567 Verified Reviews

4.0 out of 5
75% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 3 Jun 2024
Comment from Hotel Management
4 Jun 2024 by Rodolfo Sanchez / Gerente General, Hotel Management
Muchas gracias por su valoración.
3 out of 5
by A verified traveler

Posted 13 May 2024
There was no hot water in the 2-bdrm we rented for one night! The rooms are older. won't be going back.
Comment from Hotel Management
15 May 2024 by Rodolfo Sanchez / Gerente General, Hotel Management
Thank you for your valoration, we will investigate the water issu, rooms are clean vintage style.
4 out of 5
by A verified traveler

Posted 20 Apr 2024
Liked having a pool somewhat to ourselves
Comment from Hotel Management
20 Apr 2024 by Rodolfo Sanchez / Gerente General, Hotel Management
Thank you for your visit
3 out of 5
by A verified traveler

Posted 10 Apr 2024
Comment from Hotel Management
7 May 2024 by Rodolfo Sanchez / Gerente General, Hotel Management
Muchas gracias por su valoración.
5 out of 5
by A verified traveler

Posted 1 Apr 2024
huge rooms. great view of the arch. nice beach 5 minute walk away. safe area easy parking. stairs to room though so no wheelchairs. very clean. great cleaning staff. great breakfast restaurant.
Comment from Hotel Management
2 Apr 2024 by Rodolfo Sánchez / Gerente General, Hotel Management
Thank you for your opinion, come back soon
3 out of 5
by A verified traveler from Hope

Posted 30 Mar 2024
Comment from Hotel Management
20 Apr 2024 by Rodolfo Sanchez / Gerente General, Hotel Management
Muchas gracias
5 out of 5
by A verified traveler

Posted 19 Mar 2024
The view to the arches was awesome, right from my balcony 😎
Comment from Hotel Management
19 Mar 2024 by Rodolfo Sánchez / Gerente General, Hotel Management
Thank you for your visit.
2 out of 5
by A verified traveler

Posted 19 Mar 2024 on Hotels
Three towels for a two bedroom unit. Air conditioner leaked right on to couch. Asked for a cab, the security guy sent his “buddy” in a personal car, not a cab or Lyft or Uber. Batteries in remotes were corroded so did not work.
Comment from Hotel Management
19 Mar 2024 by Rodolfo Sánchez / Gerente General, Hotel Management
Thank you for your observations. It would have been really helpful to know the room number.
2 out of 5
by A verified traveler

Posted 12 Mar 2024 on Hotels
Comment from Hotel Management
13 Mar 2024 by Rodolfo Sánchez / Gerente General, Hotel Management
Lamentamos que su estancia no haya sido lo que esperaba. Nos hubiera gustado contar con más información para las correcciones que hubiera lugar.
5 out of 5
by A verified traveler

Posted 9 Mar 2024
Great location
Comment from Hotel Management
13 Mar 2024 by Rodolfo Sánchez / Gerente General, Hotel Management
Muchas gracias por su valoración.