Ratings based on 382 Verified Reviews

4.1 out of 5
84% of guests recommend
4.0 Room cleanliness
4.3 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 25 Apr 2024
This property was most likely THE spot back on the day. It’s nice and has a tropical resort feel but it’s feeling very dated. I was super disappointed that the hot tub was not working (no heat) - since it is directly connected to the pool it was cold. But, the room AC was good so we slept well. Having the kitchen area was nice too. Bathroom and toilet room were very small.
Comment from Hotel Management
30 Apr 2024 by Alannah, Hotel Management
Hi RickThanks for taking the time to leave us feedback on your stay with us - we really appreciate it :)
5 out of 5
by A verified traveler

Posted 27 Feb 2024
So glad we found this place as there isn’t much in Bundaberg. We only had one night there but loved it. This place is a gem. Just a few minutes walk to a beautiful beach. The little unit was lovely and I loved the jungle feel of the place. I wish we had one more night there as it’s very relaxing. The restaurant was extremely good. Just wish they had breakfast there.
Comment from Hotel Management
27 Feb 2024 by Alannah, Hotel Management
Hi Annabel Thanks for choosing Kellys for your stay here in Bundaberg/Bargara. We are so glad you had such a wonderful time here at the resort :) Wishing you all the best for the rest of your travels in Aus
4 out of 5
by A verified traveler

Posted 28 Jan 2024
Really friendly staff on reception despite it being busy. The pool was a comfortable temperature. Cars park under cover, safe from sun and hail. The villa was perfectly clean and welcoming. Very hard to keep the villa cool though.
Comment from Hotel Management
31 Jan 2024 by Alannah , Hotel Management
Hi Tamara, Thanks for taking the time to leave us feedback on your experience here at Kellys - we really appreciate it :) We hope to welcome you back another time!
5 out of 5
by A verified traveler

Posted 25 Jan 2024
Comment from Hotel Management
25 Mar 2024 by Alannah , Hotel Management
Hi Mary, Thanks for taking the time to leave us a rating on your experience with us!
5 out of 5
by A verified traveler

Posted 23 Dec 2023 on Wotif
Very relaxing kids loved the swimming pool
Comment from Hotel Management
13 Jan 2024 by Alannah , Hotel Management
Hi John Thanks for taking the time to leave us feedback on your stay with us - so glad you enjoyed your time here!
4 out of 5
by A verified traveler

Posted 19 Dec 2023 on Wotif
Possum's and lizards are very frie
Comment from Hotel Management
21 Dec 2023 by Alannah , Hotel Management
Hi Anne, Thanks for taking the time to leave us feedback on your stay - they are definitely used to guests :) We are glad you enjoyed the wildlife during your time here at Kellys! Hope you have a wonderful Christmas
1 out of 5
by A verified traveler

Posted 8 Dec 2023 on Hotels
Comment from Hotel Management
21 Dec 2023 by Alannah , Hotel Management
Hi David Thanks for leaving us a rating on Hotels.com - we would love to hear your feedback on how we feel short during your stay and what could be improved. We are sorry you didn't enjoy your time here at Kellys and hope you will give the resort another chance in the future.
5 out of 5
by A verified traveler

Posted 22 Nov 2023 on Wotif
Great spot, great food and great operators
Comment from Hotel Management
22 Nov 2023 by Alannah , Hotel Management
Hi John! Thanks for leaving us such wonderful feedback on your time here at Kellys! We are so glad you had a great stay :)
4 out of 5
by A verified traveler

Posted 2 Nov 2023 on Hotels
Comment from Hotel Management
2 Nov 2023 by Alannah, Hotel Management
Hi Anonymous Thanks for taking the time to leave us a rating on your stay with us, we would love to know what we could do further to improve your rating and for others :)
5 out of 5
by A verified traveler

Posted 22 Oct 2023 on Hotels
Comment from Hotel Management
2 Nov 2023 by Alannah, Hotel Management
Hi Carlos,Thanks for leaving us a rating on your stay with us! So glad you enjoyed your time here at Kellys :)