Ratings based on 217 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 May 2024
The resort was right on the beach which was lovely. The restaurant served really delicious food. The resort itself is quite outdated and not as fun if you’re staying for a while.
by A verified traveler
Posted 19 Apr 2024
Nice location on ocean beautiful beach
by A verified traveler from Halifax
Posted 27 Mar 2024
Beautiful place with extraordinary staff.
by A verified traveler
Posted 24 Mar 2024
Extremely old and rundown. Filthy room. Zombies for employees. We expected less than perfect, but this was a new level of disappointment. Barstaff and waitstaff spent most of their time staring into computer screens. No customer service skills at all.The food was awful. There was no comfort to be had anywhere. The mattress had to be at least 20 years old and hard as cement. Bathroom was so small, miniature toilet and shower. No TV and no usable furniture. The grounds were so neglected, pool was unusable. It was rotted and missing thousands of tiles. It was so sad to see. It must have been beautiful at one time. There was no fishing available. It looked like a boat junk yard and no one would answer my question of when was the last time a boat was actually launched there. We planned to stay for 5 nights but left after 1 sleepless night and burned another day traveling to another location. We had been looking forward to visiting this resort for many years, but it was just to uncomfortable to stay.
Comment from Hotel Management
25 Mar 2024 by Buena Vista Resort, Hotel Management
Thank you for taking the time to share your feedback with us. We sincerely apologize for the experience you had during your recent stay. It deeply concerns us to learn that your expectations were not met, particularly regarding the condition of our facilities and the level of service provided by our team.We take great pride in our food offerings, and it is disheartening to hear that we fell short of delivering a positive experience in this area.Regarding your concerns about the fishing activities and boat launching, we apologize for any confusion caused. We do indeed offer fishing trips, but during our winter seasons we can’t launch from our property due to strong winds. We regret if this was not communicated clearly during your stay.Please rest assured that your feedback is invaluable to us as we strive to continuously enhance our guest experience. We are actively working on renovations and improvements.Once again, we apologize for the disappointment you experienced and for falling short of your expectations.
by A verified traveler from el paso
Posted 8 Mar 2024
A little hard to find. A little bit old hotel, but nice.
The beach is extremely nice, and food great.
by A verified traveler
Posted 5 Mar 2024
Everything about this resort is awesome! Completely spring fed. Beautiful grounds. Pool and jacuzzi perfect temperature. Right on the beach. Excellent, excellent healthy food. Gourmet all the way. Not expensive. Staff very nice. 💯 would stay here again and again. Family owned for decades.
by A verified traveler
Posted 4 Mar 2024
The rooms could definitely use updating.
However the food and drinks are outstanding.
The pool and chairs are very nice.
Despite the rooms, we would go back.
by A verified traveler
Posted 23 Feb 2024
Is the location and the grounds were phenomenal. Rooms were very dated looks like nineteen seventies or eighties.
Definitely not wheelchair accessible.
No television
But the beach and grounds were Phenomenal.
We stayed only one night on our way to La Paz.
Did not try the internet.
Overall, we're happy we stopped here.
No TV's in the room.
by A verified traveler
Posted 20 Feb 2024
Power was out at the resort for 1/2 of a day. I understand things can happen, but this was highly inconvenient for my short stay there.
Also, WiFi was terrible/non-existent (even when power was on). I later learned at checkout you can get a room wifi repeater. This was not mentioned during check-in.
As a traveling working professional, stable power and wifi is essentials.
by A verified traveler
Posted 10 Feb 2024
Beds were comfortable and location on the beach is great. We had a hammock right outside our patio door. However, the bathroom needed lots of love and the hotel restaurant, while it served good food, was quite expensive.
