Ratings based on 179 Verified Reviews
3.5 Room cleanliness
4.0 Service & staff
3.0 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
Clean but area fell unsafe
by A verified traveler
Posted 28 May 2024
Ac didn't work and dirty bathroom
by A verified traveler
Posted 27 May 2024
The room was very spacious and clean. The only thing I noticed was the restrooms needed a bit of maintenance. One of our showers was leaking the whole time. Other than that it was a great stay!
by A verified traveler
Posted 27 May 2024
I like how all the employees treat there guest and how the employees go above and beyond to help make your stay feel comfortable and happy the employees are very happy and always have a smile and greets you when coming in the front office and the atmosphere is very calming and quiet and very relaxing and peaceful I even like how they keep the entire property clean and the rooms as well
Comment from Hotel Management
28 May 2024 by Manager, Hotel Management
Hello Michael,We're delighted to hear that our dedicated team left a positive impression on you and made your stay comfortable. Maintaining a tranquil atmosphere and cleanliness are our top priorities. Your kind words will be shared with our staff to motivate them further.
by A verified traveler from San Juan Capistrano
Posted 25 May 2024
Great
Comment from Hotel Management
28 May 2024 by Manager, Hotel Management
Hello Pierre,We appreciate your feedback and are delighted to hear that you had a pleasant stay with us. Your satisfaction is important to us, and we look forward to welcoming you back in the future. Thank you for choosing our hotel for your accommodation needs.
by A verified traveler
Posted 25 May 2024
Great price and the interior design was great. It looks like a motel but the rooms are extremely nice and modern.
Comment from Hotel Management
28 May 2024 by Manager, Hotel Management
Hello Nataly,Thank you for sharing your positive feedback on our modern room design and affordable rates. We're delighted to hear that you found our accommodations to be both stylish and comfortable. We strive to provide a pleasant stay for all our guests and we're pleased to know we met your expectations.
by A verified traveler
Posted 24 May 2024
Worse hotel stay!! There were nonstop problems with my room. Being, fridge had to be replaced because nothing would get cold let alone freeze. Bathroom door kept getting stuck the ENTIRE stay. All of the run water would cut off every other for a period of time. ALSO the jacuzzi didn’t work nor got hot.
Comment from Hotel Management
25 May 2024 by Manager, Hotel Management
Hello passion,We're sorry to hear about the inconveniences you encountered during your stay. We appreciate your feedback and will use it to improve our services for future guests. If you have any further concerns, please don't hesitate to contact our management team directly.
by A verified traveler
Posted 24 May 2024
Comparatively safe hotel...but dont't expect much...better than worst one.
Comment from Hotel Management
24 May 2024 by Manager, Hotel Management
Hello KI BUM,Thank you for taking the time to share your feedback with us. We appreciate knowing that you found our hotel to be a safe option. We strive to provide a comfortable experience for all our guests and regret if we fell short of your expectations. We hope to have the opportunity to welcome you back in the future.
by A verified traveler
Posted 23 May 2024
Comfortable, clean, and very quiet
Comment from Hotel Management
25 May 2024 by Manager, Hotel Management
Hello Marycela,We are pleased to hear that you found our hotel comfortable, clean, and quiet. We strive to provide a relaxing environment for all our guests to enjoy their stay to the fullest. Should you have any further feedback or suggestions, please do not hesitate to contact us.
by A verified traveler
Posted 23 May 2024
I liked that many things were at a walking distance. I disliked the smell left in room and room wasn’t cleaned good. Sheets looked old/ dirty. Was hoping for a better experience.
Comment from Hotel Management
24 May 2024 by Manager, Hotel Management
Hello Laura, We appreciate your feedback, and we're glad you enjoyed our convenient location. We apologize for any inconvenience caused by the cleanliness of your room. Your comments will be shared with our team for review and improvement. Thank you for staying with us.
