Ratings based on 328 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jan 2024 on Wotif
The property was clean and well maintaned, with it having excellent dining options within easy walking distance
by A verified traveler
Posted 4 Jan 2024
by A verified traveler from Ho Chi Minh City
Posted 31 Dec 2023
Comment from Hotel Management
2 Jan 2024 by Ibis Styles Broken Hill, Hotel Management
Thank you for your feedback Stephane
by A verified traveler
Posted 31 Dec 2023 on Wotif
Clean & quiet. We booked the Ibis as it had an attached restaurant which was unfortunately closed , although there was nothing on the website stating the restaurant was closed
Comment from Hotel Management
2 Jan 2024 by Ibis Styles Broken Hill, Hotel Management
Thank you for your feedback. We apologize for any inconvenience caused by the restaurant closure during your stay, and we will work on improving our communication regarding such situations on our website to better inform our guests. We hope you had an otherwise pleasant stay and look forward to serving you better in the future.Kind regards,Ibis Styles Broken Hill
by A verified traveler
Posted 12 Nov 2023
This hotel is extremely close to most of the main attractions in Broken Hill. There was free onsite parking directly outside the room which was really convenient. The lady at the front desk was very nice when checking us in. There was no one at the desk when we checked out, but there have a key return box on the desk where we were able to drop our key. This room was quite small and compact, but we were only here for one night so it was ok. Also there was a swimming pool in the carpark area which was interesting. We drove in to the carpark and saw a bunch of people in bikinis which was unexpected.
Comment from Hotel Management
8 Dec 2023 by Lily, Hotel Management
We're delighted to hear that you found our hotel's proximity to Broken Hill's main attractions and convenient onsite parking to be a positive aspect of your stay. We apologize for the small room size and the unexpected surprise at the swimming pool, and we appreciate your feedback as it helps us improve our guests' experiences. We hope to welcome you back for an even better stay in the futurekind regards,
by A verified traveler
Posted 20 Oct 2023 on Wotif
Loved that you had Foxtel.
Comment from Hotel Management
21 Oct 2023 by Kyle, Manager , Hotel Management
We're delighted to hear that you enjoyed having Foxtel during your stay with us! Providing a range of entertainment options is important to us, and we're pleased to know it enhanced your experience. Thank you for choosing our establishment, and we look forward to welcoming you back in the future.
by A verified traveler
Posted 24 Sep 2023 on Wotif
Good location. Needs a microwave to heat snacks etc.
by A verified traveler
Posted 13 Sep 2023 on Wotif
by A verified traveler
Posted 28 Aug 2023 on Wotif
The limited parking was a concern
Comment from Hotel Management
29 Aug 2023 by Kyle, Manager , Hotel Management
Dear Jenny,I hope this message finds you well. I wanted to extend my heartfelt gratitude for taking the time to share your valuable feedback with us. Your input is truly important to us as it helps us continually improve our services and offerings.I also want to personally apologize for the inconvenience caused by the limited parking on our site. We understand how crucial it is for our visitors to have convenient and ample parking available. Please rest assured that we are actively exploring ways to address this issue and enhance the parking options for our guests.Your understanding and patience during this time are greatly appreciated. We remain committed to delivering an exceptional experience for you and all our visitors.Once again, thank you for your feedback and for being a valued member of our community. If you have any further suggestions or concerns, please don't hesitate to reach out. We are here to listen and make your experience the best it can be.Kind regards Ibis Styles Broken Hill Team :)
by A verified traveler
Posted 27 Aug 2023 on Wotif
Great place to stay
Comment from Hotel Management
29 Aug 2023 by Kyle, Manager , Hotel Management
Dear Richard,Thank you so much for your positive feedback! Your kind words brightened our day and reaffirmed our commitment to providing excellent service. We're thrilled to know that you had a great experience and we look forward to serving you even better in the future.Best regards,Ibis Styles Broken Hill Team
