Ratings based on 951 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 May 2024
Wonderful stunning hotel, very helpful friendly staff, comfortable beds, well appointed rooms. The only negative we found was the noise from the corridor even when people where talking normally it sounded as if they were in our room not good for trying to sleep,
Comment from Hotel Management
16 May 2024 by The Jephson Team, Hotel Management
Thank you for taking the time to review your stay. We are pleased you enjoyed all that the hotel has to offer and that you were happy with the quality of our rooms and staff services. We hope to welcome you again in the future.Kind regards
by A verified traveler
Posted 13 Apr 2024
We have stayed here multiple times and it’s always our go to in the Toowong area. Rooms are super clean, comfortable and spacious, and staff are always very friendly. Lots of dining options in the immediate area and undercover parking on-site. No gym, but a jog along the Brisbane River is even better. We’ll be back again soon!
Comment from Hotel Management
16 Apr 2024 by The Jephson Team, Hotel Management
Thank you Sara for taking the time to leave a wonderful review. We are so pleased to hear you enjoyed you stay with us and that our location was just what you were after. We hope to see you again in the future. Kind regards The Jephson Team
by A verified traveler
Posted 9 Mar 2024
The room was spacious, very clean and tidy. Staff are kind and friendly. We love lt.
Comment from Hotel Management
15 Mar 2024 by The Jephson Team, Hotel Management
Thank you for taking the time to review your stay with us. We are pleased to hear you enjoyed all aspects that The Jephson has to offer.We hope to welcome you again in the future.Kind regards
by A verified traveler
Posted 21 Feb 2024 on Wotif
Property was beautiful. Only the beds were so uncomfortable! Sore neck for days. My sister in law also ended up sleeping on the floor instead..
Comment from Hotel Management
29 Feb 2024 by The Jephson Team, Hotel Management
Thank you for taking the time to review your stay with us and we appreciate your feedback. We are sorry to hear that you both found the bedding uncomfortable. This is not the experience we aim for our guests to have. We do have a onsite night manager for any afterhours calls or guest assistance requests when reception is closed. It is a shame we didn't receive an afterhours call so that we could of had a chance to assist you with a better nights sleep.We do hope you will stay again with us in the future.Kind regards
by A verified traveler
Posted 19 Feb 2024 on Hotels
Comment from Hotel Management
21 Feb 2024 by The Jephson Team, Hotel Management
Thank you for your wonderful 10/10 rating. We are pleased you enjoyed all aspects of your stay with us. We hope to welcome you again in the future.Kind regards
by A verified traveler
Posted 17 Feb 2024 on Hotels
Very friendly staff, close to transport and restaurants.
Very clean hotel
Comment from Hotel Management
19 Feb 2024 by The Jephson Team, Hotel Management
Thank you for taking the time to review your stay with us. We are pleased your enjoyed your stay and hope to welcome you again in the future.Kind regards
by A verified traveler
A few days in Brisbane
Posted 17 Feb 2024 on HotelsComfortable place. Near to Toowong Village. Lots of dining options.
Comment from Hotel Management
19 Feb 2024 by The Jephson Team, Hotel Management
Thank you for taking the time to review your stay with us. We are pleased your enjoyed your stay and hope to welcome you again in the future.Kind regards
by A verified traveler
Posted 14 Feb 2024
Comment from Hotel Management
25 Mar 2024 by The Jephson Team, Hotel Management
Thank you for taking the time to review your stay. We appreciate your positive rating and are so pleased you enjoyed all aspects of your time with us.We hope to welcome you again in the future. Kind regards
by A verified traveler
Posted 11 Feb 2024
Close to restaurants
Comment from Hotel Management
19 Feb 2024 by The Jephson Team, Hotel Management
Thank you for taking the time to review your stay with us. We are pleased your enjoyed your stay and hope to welcome you again in the future.Kind regards
by A verified traveler
Posted 8 Feb 2024 on Wotif
Great stay - thanks
Comment from Hotel Management
19 Feb 2024 by The Jephson Team, Hotel Management
Thank you for taking the time to review your stay with us. We are pleased your enjoyed your stay and hope to welcome you again in the future.Kind regards
