Ratings based on 973 Verified Reviews

3.8 out of 5
3.9 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 1 May 2024
The hotel is close to the CBD
4 out of 5
by A verified traveler

Posted 22 Apr 2024
Reception where very friendly everytime I spoke to them
Comment from Hotel Management
22 Apr 2024 by Ashley, Hotel Management
Hi Zachariah, Thanks for staying with us and for the kind words about our staff. Our team worked hard to meet your expectations. Have a great day!
4 out of 5
by A verified traveler

Posted 17 Apr 2024
We stayed 2nights was clean beds were ok, sheets were crispy clean, only downer was no microwave and to much light at night coming through door edging.
Comment from Hotel Management
18 Apr 2024 by Ashley, Hotel Management
Hi Debbie,  Thank you for taking the time to share your valuable feedback. Please note that all amenities in the room are listed on our website. Regrettably, we do not provide microwaves in our rooms. However, we have one available in the restaurant area for guest use, outside of breakfast hours. We appreciate your understanding and hope to welcome you back soon. Have a good day!
5 out of 5
by A verified traveler

Posted 13 Apr 2024
Location location and location
Comment from Hotel Management
15 Apr 2024 by Ashley, Hotel Management
Hi Danny, Thank you for giving us a good score and positive feedback about our location. We look forward to welcoming you back again soon. Have a good one!
3 out of 5
by A verified traveler

Posted 11 Apr 2024
Very uncomfortable bed, could feel every spring in the bed. Breakfast was not worth paying for, should’ve went down the road. Parking was expensive and very hard to get a large car into. Room was very clean but a little noisy. Good location
Comment from Hotel Management
12 Apr 2024 by Ashley, Hotel Management
Hi Ray, Thank you for choosing to stay with us. We have informed our housekeeping team to examine the bed and replace it if necessary. Our hotel offers a reasonably priced breakfast for only 15 and our overnight parking fee of 30.00 is comparable to those of other parking lots in the Brisbane area. Additionally, due to the location of our property, we have a height restriction of 1.8 meters. Thank you for your understanding, and we look forward to having you back at our hotel soon.
5 out of 5
by A verified traveler

Posted 8 Apr 2024
Always a great stay
Comment from Hotel Management
9 Apr 2024 by Ashley, Hotel Management
Hi Paul, We are happy to know you had a great time spent here at The Great Southern Hotel Brisbane. This fuels us to maintain our excellent service to all our guests. Our staff would like to extend their thanks too! We are looking forward to seeing you again soon. Have a great one!
2 out of 5
by A verified traveler

Posted 5 Apr 2024
The motel was central for our needs, but we booked a Disabled room and was not given one. The wheelchair couldn't fit in the doorway or into the bathroom.
Comment from Hotel Management
8 Apr 2024 by Ashley, Hotel Management
Hi Alex, Thank you for choosing to stay with us. Please be informed that we have assigned you to the room you booked, which is a disabled room numbered 608. This room features a handle on the wall in the bathroom and an additional shower chair for your convenience. Our friendly front office team is available 24/7 to assist you with any concerns or needs during your stay. Please do not hesitate to let them know how they can be of assistance to you. Thank you for bringing this to our attention, and we look forward to welcoming you back to our property again.
5 out of 5
by A verified traveler

Posted 3 Apr 2024
Close proximity to the places I wanted to visit.
Comment from Hotel Management
3 Apr 2024 by Ashley, Hotel Management
Hi Bernard, Thank you for choosing to stay with us, and we hope to see you again soon. Have a good day!
5 out of 5
by A verified traveler

Posted 29 Mar 2024
Good
Comment from Hotel Management
2 Apr 2024 by Ashley, Hotel Management
Hi Leonard, Thank you for the rating and for staying with us. We are excited to see you back on our property. Have a good one!
4 out of 5
by A verified traveler

Posted 20 Mar 2024
The property was in a fantastic location to the CBD and was walking distance to a lot of shops and restaurants. Bathroom was really nice, property could use some updates, but was tidy and clean. Parking was a really bad. Upper lot was closed, and only small vehicles could fit in the basement (our rental car barely got inside without any scratches or dings).
Comment from Hotel Management
21 Mar 2024 by Ashley, Hotel Management
Hi Michelle, Thank you for the rating and positive feedback about our location. Please be informed that, due to our property's location, we only have a limited number of parking spaces accessible for our guests. There is a height restriction of 1.8 meters, and these spaces are subject to availability. We appreciate your understanding and hope to welcome you back to our hotel soon. Have a wonderful day!