Ratings based on 967 Verified Reviews

4.3 out of 5
86% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 29 Apr 2024
The hotel location is close to Queen St Mall and the bed was comfy. Stayed for 4 days, and we received one complimentary 600ml water bottle. The tea wasn't replenished however, we kept getting milk (although we didn't use any of it). My main concern was that each time we had the airconditioner on, it triggered our asthma. Unsure whether there was dust coming through the vents but when we switched it off, my sister and I were fine.
3 out of 5
by A verified traveler

Posted 24 Apr 2024
Well located, fine if you are looking for basic accommodation. No frills - not even soap to wash your hands but it was clean.
4 out of 5
by A verified traveler

Posted 23 Apr 2024
Clean and comfortable bed but no view. Great location just couple of blocks from queen’s mall and a lot food options in surrounding area.
5 out of 5
by A verified traveler

Posted 9 Apr 2024
The staff, location, services were all excellent, no noise at night , you feel very safe. I will stringly recomend this hotel without any hesitation. 😊😊😊😊
5 out of 5
by A verified traveler

Posted 8 Apr 2024
The service was great. Staff was very nice
1 out of 5
by A verified traveler

Posted 6 Apr 2024
Got charged breakfast when on the site said it was free not pool no restaurant
5 out of 5
by A verified traveler

Posted 4 Apr 2024
Great property and very nice staff
4 out of 5
by A verified traveler

Posted 22 Mar 2024
Close to cbd, easy to walk around.
Comment from Hotel Management
24 Mar 2024 by Guest relations team, Four Points Brisbane, Hotel Management
Dear Hiroko,Thanks for choosing to stay with us at the Four Points Brisbane and pleased you had an enjoyable stay and found our central location convenient. We hope you will stay with us again.Kind regards,
5 out of 5
by A verified traveler

Posted 16 Mar 2024
Very close to shopping and restaurants
Comment from Hotel Management
18 Mar 2024 by Guest relations team, Four Points Brisbane, Hotel Management
Dear Giovanni,Thanks for your feedback following your recent stay and pleased that you enjoyed your stay and the hotel's convenient location. We hope to see you again soon.Kind regards
3 out of 5
by A verified traveler

Posted 10 Mar 2024
room amenities need upgrading, i mean, only a teaspoon in draw/ where's the bottle opener, otherwise, all good.
Comment from Hotel Management
11 Mar 2024 by Guest Relations Team, Four Points Brisbane, Hotel Management
Dear Barry,Thanks for choosing to stay with us at the Four Points Brisbane and hope you had an enjoyable stay. We appreciate your feedback and this is certainly taken on board. We hope you will stay with us again when you are next in Brisbane.Kind regards