Ratings based on 989 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2024
Nice and convenient for our Parkrun.
by A verified traveler
Posted 22 Apr 2024
We really liked the affordability and convience of Brisbane International. The staff were friendly and accomdating. The location was also good for an event we were attending and the amenities were good. The 2 bedroom apartment fit a family of 5 comfortably.
Comment from Hotel Management
23 Apr 2024 by Brisbane International Virginia, Hotel Management
Hi Delphia,We really appreciate you sharing your experience with us; we were happy to have you stay with us.We make every effort to ensure that our guests are comfortable while they are away from home.We appreciate you taking the time to provide feedback for others, as well.We hope to see you again very soon.Kind regards, The Team from Brisbane International Virginia
by A verified traveler
Posted 3 Apr 2024
Bonnie or Bonny was super helpful. She helped us out with an early check-in making the best of a difficult situation.
Comment from Hotel Management
13 Apr 2024 by Brisbane International Virginia, Hotel Management
Hi Paul,We really appreciate you sharing your experience with us; we were happy to have you stay with us.We make every effort to ensure that our guests are comfortable while they are away from home.We appreciate you taking the time to provide feedback for others, as well. We hope to see you again very soon.Kind regards, The Team from Brisbane International Virginia
by A verified traveler
Posted 2 Feb 2024 on Wotif
The reception staff were all lovely but can’t say the same about a senior restaurant staff member. I ended up leaving the restaurant before I even ordered and walked across the road to subway for dinner instead. I’ve spoken to the complex about the experience. The room was clean but needed maintenance - plaster off the wall, freezer iced over, mould in shower, no screen on the window, bathroom vent so loud it sounded like a helicopter taking off. The bed was very comfortable though and I did get a decent sleep.
Comment from Hotel Management
3 Mar 2024 by Arron, Hotel Management
Hello Tina, we appreciate your honest feedback, and we will try our best to keep it in mind for future guests. Thank you very much for sharing your experience with us. We appreciate you taking the time to provide feedback for others. We hope to see you again very soon.Thank you very much, Brisbane International's Team Virginia
by A verified traveler
Posted 29 Jan 2024
Very clean,nice staff.
Comment from Hotel Management
3 Mar 2024 by Arron, Hotel Management
Hi Maria,We really appreciate you sharing your experience with us; we were happy to have you stay with us.We make every effort to ensure that our guests are comfortable while they are away from home.We appreciate you taking the time to provide feedback for others, as well.We hope to see you again very soon.Kind regards, The Team from Brisbane International Virginia
by A verified traveler
Posted 27 Jan 2024
Comment from Hotel Management
13 Apr 2024 by Brisbane International Virginia, Hotel Management
Hi Tim,We really appreciate you sharing your experience with us; we were happy to have you stay with us.We make every effort to ensure that our guests are comfortable while they are away from home.We appreciate you taking the time to provide feedback for others, as well.We hope to see you again very soon.Kind regards, The Team from Brisbane International Virginia
by A verified traveler
Posted 22 Jan 2024
Comment from Hotel Management
22 Jan 2024 by Brisbane International Virginia, Hotel Management
Hi Corina,We really appreciate you sharing your experience with us; we were happy to have you stay with us.We make every effort to ensure that our guests are comfortable while they are away from home.We appreciate you taking the time to provide feedback for others, as well.We hope to see you again very soon.Kind regards, The Team from Brisbane International Virginia
by A verified traveler
Posted 16 Jan 2024
Was the perfect location for us to stay while visiting Brisbane and the Australia zoo.
Comment from Hotel Management
18 Jan 2024 by Arron, Hotel Management
Hi Kate,We really appreciate you sharing your experience with us; we were happy to have you stay with us.We make every effort to ensure that our guests are comfortable while they are away from home.We appreciate you taking the time to provide feedback for others, as well.We hope to see you again very soon.Kind regards, The Team from Brisbane International Virginia
by A verified traveler
Posted 8 Jan 2024 on Wotif
Comment from Hotel Management
3 Mar 2024 by Arron, Hotel Management
Hi Peter, thanks so much for sharing your experience with us. We appreciate you taking the time to provide feedback for others. We hope to see you again very soon.Kind regards, The Team from Brisbane International Virginia
by A verified traveler
Place was ok
Posted 6 Jan 2024 on HotelsWe had a one night stay on new years eve as we were flying out of Brisbane New Years Day. The room had obviously been shut up before we arrived as it was super hot when we opened the door. Lucky for the aircon. It was an ok stay, nothing to rave about, a bit dated. And it was unfortunate the restaurant was closed over the xmas/new year period.
We asked for a late checkout but they were only able to give us till 10.30 so it was lucky we had family who were able to pick us up to spend the day with them.
Comment from Hotel Management
22 Jan 2024 by Brisbane International Virginia, Hotel Management
Hello Natalie, we welcome your honest opinion because, as a family-owned business, we are always maintaining our surroundings and are in the process of steadily upgrading our premises. We appreciate it's very hot at the moment, but we have great air-cons in the rooms which will get the rooms cool nice and quick.We were super busy at the time you stayed, and sometimes it's not possible to do a later check out. We are glad to at least give you a little extra time.Apologies for the Rocklily Restaurant being closed. This was an opportunity for our staff to have a well-earned break.Thank you for taking the time to tell us about your experience. We appreciate your time spent providing feedback to others. Kind regards, The Team @ Brisbane International Virginia
