Ratings based on 564 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 May 2024
Atlas apartments are central for all manner of city activity access. Check in and out was fuss free and friendly. The room was well equiped, clean, quiet and comfortable. Would absolutely stay again. Thanks for a great stay Atlas 🙏
Comment from Hotel Management
12 May 2024 by Simon Schlegel, Hotel Management
Hi Tracy,It sounds like you had a wonderful experience at Atlas Apartments! I'm glad to hear that your check-in and check-out process went smoothly and that you found the room to be well-equipped, clean, quiet, and comfortable. It's always a pleasure to know that guests are satisfied with their stay. We appreciate your kind words. We hope to have you again for another great stay!Kind Regards,Simon SchlegelGeneral Manager
by A verified traveler from Upper Coomera
Posted 28 Apr 2024
The apartment was in a great spot very convenient the only thing that wasn’t too good was the shower the water pressure was very poor
Comment from Hotel Management
28 Apr 2024 by Simon Schlegel, Hotel Management
Hi Gregory,Thank you for sharing your feedback with us! We're delighted to hear that you enjoyed the convenient location of our apartment. We're sorry to hear about the issue with the water pressure in the shower. Your satisfaction is important to us, and we'll make sure to address this promptly to ensure a better experience for our future guests. We appreciate your valuable input and hope to welcome you back soon for an even more enjoyable stay!Kind Regards,Simon SchlegelGeneral Manager
by A verified traveler from BALACLAVA
Posted 16 Apr 2024
Easy, stylish and convenient.
Comment from Hotel Management
16 Apr 2024 by Simon Schlegel, Hotel Management
Hi Darren,Thank you for your feedback! We strive to create an environment that balances ease, style, and convenience for our guests. We're here to ensure your stay is as enjoyable as possible!Kind Regards,Simon SchlegelGeneral Manager
by A verified traveler
Posted 11 Mar 2024
Comment from Hotel Management
1 Apr 2024 by Simon Schlegel, Hotel Management
Hi Lucy,Thank you for your feedback and for rating your stay with us. We're glad to hear that you had a positive experience overall. Your feedback is invaluable to us as we strive to continuously enhance our guests' experiences. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.Kind Regards,Simon SchlegelGeneral Manager
by A verified traveler
Posted 15 Feb 2024
Comment from Hotel Management
17 Feb 2024 by Tanya, Hotel Management
Thank you!
by A verified traveler
Posted 5 Feb 2024
Comment from Hotel Management
6 Feb 2024 by Simon Schlegel, Hotel Management
Hi Marc,Thank you for taking the time to share your feedback with us. We are delighted to learn that your overall experience at our hotel was positive, earning us a 4 out of 5 rating.We appreciate your kind words and are thrilled to hear that you enjoyed your stay. However, we are always striving to enhance our guests' experience, and your feedback is invaluable in helping us achieve that goal.If there are specific areas where you think we could improve or if there are any additional details you'd like to share, please feel free to reach out. We want to ensure that your next visit surpasses your expectations.Thank you for choosing our hotel, and we look forward to welcoming you back for an even better experience in the future.
by A verified traveler
Love it at Atlas
Posted 4 Feb 2024 on HotelsI love it here. Hoping to keep staying here weekly as I work part time in Brisbane.
Comment from Hotel Management
5 Feb 2024 by Simon Schlegel, Hotel Management
Hi Philipia,Thank you so much for your wonderful review! We are delighted to hear that you love staying at Atlas and that it has become a comfortable and enjoyable place for you during your time working part-time in Brisbane.Your positive feedback is truly appreciated, and we are honored to be your chosen accommodation. If there is anything specific you enjoy or if there are additional ways we can make your weekly stays even more pleasant, please feel free to let us know. We value your input and are committed to ensuring your ongoing experience with us is excellent.We look forward to welcoming you back each week and providing you with the exceptional service you deserve. If there's anything you need during your stays, our team is always here to assist.Thank you again for your kind words, and we appreciate your continued trust in Atlas.
by A verified traveler
Posted 2 Feb 2024 on Hotels
Comment from Hotel Management
5 Feb 2024 by Simon Schlegel, Hotel Management
Hi Colin,Thank you for taking the time to provide your feedback. We greatly appreciate your honest review and are pleased to hear that your experience at our hotel has been generally positive.Your feedback is invaluable in helping us understand the areas where we are excelling and where there might be room for improvement. If there are specific aspects that stood out to you or areas where you believe we can enhance your experience further, we would love to hear more.We are committed to providing excellent service, and your input is instrumental in achieving that goal. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.
by A verified traveler
Posted 1 Feb 2024
Location was great. Accomodation had everything we could need.
Comment from Hotel Management
1 Feb 2024 by Simon Schlegel, Hotel Management
Hi Natalie, Thank you for taking the time to share your positive feedback with us. We're delighted to hear that you enjoyed the great location of our hotel and that the accommodation had everything you needed for a comfortable stay.Ensuring our guests have a seamless and enjoyable experience is our top priority, and we're pleased to know that we could meet your expectations. It's always rewarding to hear that our efforts to provide well-equipped accommodations have been successful.Should you have any specific comments or suggestions for improvement, please feel free to share them with us. We value your input and strive to make each guest's stay exceptional.Thank you for choosing Atlas Apartments and Hotels, and we look forward to welcoming you back for another wonderful stay.
by A verified traveler
Posted 25 Jan 2024 on Wotif
Great location for the Concert and Arts precinct. Good Public transport and walking distance to Southbank
Comment from Hotel Management
25 Jan 2024 by Simon Schlegel, Hotel Management
Hi Sally,Thank you for taking the time to share your positive feedback with us! We're thrilled to hear that you found our hotel to be in a great location, especially for the Concert and Arts precinct. It's fantastic that the proximity to public transport and the walking distance to Southbank added to the convenience of your stay.We strive to provide a comfortable and accessible location for our guests, and it's wonderful to know that we met your expectations in this regard. If there's anything specific you enjoyed during your stay or any suggestions you have for improvement, please feel free to let us know.We look forward to the opportunity to welcome you back in the future for another enjoyable stay.Simon SchlegelGeneral Manager
